Experience

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  Walt disney world

  Mar 2005 - Mar 2006

  Sales assistant

  Entertainment complex-Shop assistant (wine, ceramics, jewelry, cloths, perfumes, sweets).-Ensuring merchandise is displayed correctly, tided and replenished.-Training new members of the team.

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  Edreams

  Aug 2006 - Aug 2009

  Travel agent

  One of the world’s leading online travel agencies-Managing the schedule changes department.-Ticketing department (managing reservations, dates changes).-Dealing with clients providing excellent customer service at any time.

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  Azemar s.p.a.

  Dec 2009 - Jun 2012

  Booking department

  Tour Operator specializzato in destinazioni Oceano Indiano.-Managing flights bookings, hotels rooms and tailor made trips.-Sales activity and attending meetings with clients and suppliers.-Embracing teamwork and effective communication.

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  Moveolux s.r.l.

  Jul 2012 - Aug 2016

  Event and travel designer - personal assistant - operations sales executive

  Luxury Concierge services and chauffeured limousine services-Managing event’s logistics (Milan Furniture fair, Milan Fashion weeks for Gucci, GP Monza, Champions League 2016, etc…).-Researching and managing reservations, budgets and Power Point presentation for Chauffeured limousine services, private jets/helicopters, private villas, hotel, museums ticket entrances, personal shopper, wedding planner, tailor made events, etc.-Preparing tailor made itineraries upon clients needs.-Screening phone calls, queries, requests and complains in a professional manner and solving potential issues accordingly.-Coordinating the reservation process from the booking until the final feed back.-Managing relationships and hunting worldwide suppliers.-Personal Assistant for the marketing manager and the rest of the team (fairs, flights, hotels, personal needs).-Sales activity and attending meetings with clients and suppliers. Show less

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  Dedem s.p.a.

  Nov 2018 - now

  Unit manager

  Activities negotiation / best strategy for project / event developmentAccounting management Analysis shared by the statistics (collections, flows, criticalities).Reporting / forms / check-lists and relative deadlines.Stock / warehouse monitoring.Suppliers research and contactsMarketingCo-scouting new partners co-marketing.Team supervisorManagement and development of human resources.Visual merchandising and visual in-store.