Experience

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  Arizona diamondbacks

  Nov 2007 - Aug 2008

  Inside sales consultant

  - Utilized NBA “Best Practices” sales model and training which became the blueprint for baseball organizations around the league; generated revenue in excess of $2.4 million in the 2008 MLB season, a 143% increase in new ticket revenue.- Trained and demonstrated tools to competently sell a full menu including groups, suites, and premium season ticket inventory.- Maintained detailed computerized records of all client and prospect interaction with Microsoft CRM.

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  Charlotte bobcats

  Oct 2008 - Jan 2010

  Account executive, season tickets

  - Managed over 50 accounts, helping them find the perfect package for their business needs which included Charlotte Bobcats tickets, concerts and other arena shows at Time Warner Cable Arena.- Responsibilities are as follows: Prospect and qualify all potential sales opportunities, effectively execute sales campaigns and training, maintain detailed computerized records of all client and prospect interaction within CRM, maintain and grown industry standard sales skills, positively improve department culture, assist with hiring on new sales employees, participate in the development of new and current sales employees. Show less

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  Cintas corporation

  Jan 2010 - Apr 2012

  Uniform sales rep

  Sales Representative for the Cintas Uniform Division in Charlotte, NC providing highly specialized services to businesses of all types. Cintas designs, manufactures and implements corporate identity uniform programs, and provides entrance mats, restroom supplies, promotional products and much more to over 800,000 businesses worldwide.• Managed 42 zip codes within the Charlotte Mecklenburg area while executing a weekly minimum of 220 phone calls, 50 cold calls and 18 new business presentations.• Sold $5,385 of weekly revenue in uniform and facility service products in FY’ 10; resulted in over $280,000 annually of new business.• Served as the primary liaison between new business and the account managers providing exceptional customer service.• Created business presentations and marketing campaigns based on customer buying motives and business objectives; dealt with “A”, “B”, and “C” Level decision makers. Show less

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  Search influence

  Apr 2012 - Nov 2012

  Business development

  Search Influence is the largest online marketing firm on the Gulf Coast and the only New Orleans honoree on the Inc. 500 List.- Manage all sales from lead inception through the close.- Consult with prospective clients through conference calls, emails and face-to-face appointments selling Search Engine Optimization, Paid Online Advertising, Social Media Campaigns and Mobile Marketing; delivering a 10:1 return on investment to clients.- Work directly with the Founder and CEO, Will Scott, on the creation of packages and pricing options for new and existing clients; resulting in an annual client retention rate of 90%.- Develop and present proposals, presentations and other sales collateral materials for businesses of all sizes. Show less

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  Alm media, llc

  Nov 2012 - Jan 2016

  ALM is a global leader in specialized business news and information in the legal industry. Trusted reporting delivered through innovative technology is the hallmark of ALM’s award-winning media properties, which include Law.com, The American Lawyer, Corporate Counsel, The National Law Journal, The New York Law Journal.- Manage 65 of the AmLaw top 200 law firms worldwide; resulting in over $2.7 million of annual revenue and over 110% of annual goal.- Develop and implement sales and consulting strategies to target assigned accounts for 17 online published titles.- Work directly with clients to guide the understanding, evaluation, acquisition and implementation of firm-wide, IP authenticated online access.- Leverage consultative and relationship based sales approach to customize and present robust proposals enabling new revenue while reducing the clients’ operational costs.- Complex selling cycle, working through multiple decision making levels in the organizations to drive revenue in a sale. Show less

  • Business Development Manager | Large Law

    Jan 2014 - Jan 2016

  • Account Executive | Small Law

    Nov 2012 - Dec 2013
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  Katalyst network group

  Jan 2016 - Jun 2017

  Account manager

  Katalyst is a value driven, Carolina based technology company that supports customers globally, with the end goal of providing organizations with secure business solutions that help financial profitability. • Develop and mature the relationship and strategy with my Cisco Account Managers to maximize business opportunities with each customer and leverage their IT infrastructure.• Sold and lead the project management efforts for a new $58 million state-of-the art office campus from start to finish with a comprehensive Cisco Collaboration project.• Guarantee effective ownership, communication, coordination, and facilitation of support service activities between the customer and support teams, product management and account teams.• Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs in the ever-changing technology landscape. Show less

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  Treehouse internet group

  Aug 2017 - Jan 2020

  Digital account manager

  As a Digital Account Manager, I played a pivotal role in fostering strong relationships with our valued clients and ensured their digital marketing and SEO campaigns achieve optimal success. With my expertise in digital marketing strategies and exceptional communication skills, I delivered outstanding YoY growth for the 85+ clients I worked with.Key Responsibilities included:• Client Relationship Management: • Strategic Planning• Campaign Implementation and Management• Cross-Functional CollaborationUpselling and Account Expansion• Client Retention and Satisfaction Show less

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  Alm

  Jan 2020 - now

  • Director, Enterprise Accounts

    Mar 2024 - now

  • Enterprise Account Manager

    Jan 2020 - May 2024