Experience

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  Ix creative digital and technical solution

  Jun 2005 - Jan 2009

  Assistant manager

  Project Assistant Manager- Special Project assistance - Supervising project events.- Product presentation as sales and Marketing for a planning concept - Event organizer assistant- Negotiator for production budget towards the projects requirements.- Meeting planner and presentationmers

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  Embassy of republic of indonesia

  Jan 2009 - Jan 2010

  Administrator officer

  Administration Officer/ General Affairs- Event Organizer such seminars, Team Building, training for Indonesian Students who about to graduate.- Handling special projects such Independence Day events, Christmas, Eid ul Fitr and other seminars for Indonesian cultural and educational events.- Drafting annual event for Indonesian students in the Philippines- Exchange student organizer between Philippines and Indonesia.- Identifying training and development needs within an organization through job analysis- Considering the costs of planned programs and keeping within budgets- Handling incoming and outgoing documents and document transcription and proofreading- Monitoring and ordering general office supplies - Translator for documents in Bahasa Indonesia to English Magazine Chief in Editor “Swara Pendidikan” 2009 – 2010 (Quarterly Magazine)- Cross checking design, photo, spelling, writing style, grammar and make any necessary changes. - Editing content- Ensuring the final draft is complete and there are no omissions Show less

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  International airline service asia a klm company

  Jan 2010 - Apr 2012

  Sales and service center executive

  APAC RSE Sales and Customer Service Center Executive- Assisting Inquiring ticket reservation with Travel agencies (B2B) on such ticket pricing, rule and regulation; corporate account restrictions; Passenger with Special needs such stretcher, wheelchair, lift, extra oxygen tank etc.; Process of baggage inquiries from the pricing, baggage restrictions, delivery process in case of delay baggage; Disseminate new product to travel agency such Early Bird fare, travel package from Air France – KLM; - Product knowledge expertise.- Sales & Service Executive Representative to RSE Mid-year global product knowledge update in Singapore & Malaysia- Meeting up with travel agencies’ representatives for an open discussion regarding product updated; analyzing customer satisfaction; Pricing updates Show less

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  Xerox

  Jul 2012 - Dec 2013

  Ito to human resource sr. customer service

  ITO & Human Resource Outsourcing Sr. Customer Service (Analyst)Assisting Local HR to complete the on-boarding, termination and promotion process, creating Network ID, SAP ID, and desk phone ID; Assisting employee for a basic troubleshooting, password reset for SAP, Edsa dragon (VPN), network ID Responding promptly to customer inquiries; Acknowledging and resolving customer complaints.

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  The linde group

  Dec 2013 - Jan 2018

  CREDIT RISK MANAGEMENT FRONT END SPECIALIST (Project M&A Improvement)- Creating Report and consolidate with Region of South East (P2P, R2R, OTC) team for account reconciliation.- Block and unblock customer for credit control- Overview of customers’ accounts on the high debt• Account reconciliation • Identify & analyzing wrong application• Maintaining un-match credit (UCR)- Maintaining Days Sales Outstanding (DSO)• Assist and hand to hand toward Procurement to Pay department to synergizing payment term and customer needs.- Maintaining Tele-credit (SAP modified T-code)Achievements: - Successfully collaborate and fully migrated the Credit & Risk Management from Kuala Lumpur to Linde Global Service Manila.- Create Process to lower the DSO and stabilizing it.- Lower down the Un-match Credit from 32% to 8.2% with over than 900 customers in 1 year.- Lower down DSO from 180 days to 68 days in 1 year. - Successfully co- lead project “Bali” for improvement of business process in Credit and Risk Management (Merge and Accusation) Show less Human Resource Hire to Retired Analyst Maintaining employee’s personnel ID and information in the database (SAP HR/SAPHRON); Managing; Updating and calculating compensation and benefits information; Provide reports to Regional South East Asia stakeholders; Maintaining Performance Management back-end process; Employee Engagement Programs; Collaborating with stakeholders, HR Business Partners to recruit Permanent Employee (internal) for future business improvements projects.Achievements: People/Employee Engagement programs coordinator:Responsible to designing and coordinating and managing budget given for company employee engagement committee; • (Head) Halloween• (Program designer) Year End Awarding (Christmas) • (Co-Head) Q2 Activities “The Amazing Race LGSM”• Quarterly people engagement program and training Assistant HR Project Manager (CIP):Assisting Project Manager to screening candidates for future business improvements projects; Assisted in Continuous Improvement Program (CIP); Gathering data for quarterly Linde Global Service Manila Newsletter (internal); Managing Linde Global Service Manila online Library (SOP, News Letter Etc); Provide reports to regional Stakeholders. Show less

  • Order to Cash (O2C/OTC) - Credit Management Analyst

    May 2014 - Jan 2018

  • Hire to Retire - Human Resource Data Analyst

    Dec 2013 - May 2015
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  Temtak

  Jan 2018 - Apr 2019

  Operations Process, Data Management and HR Manager- Monthly report to the Chief Management team - Reviewing process of each departments to find opportunities for improvements- Identify problem of the operations process and implement the correct treatments- Initiate Operations Process improvement (Project Hybrid & Alpha)- Employee Engagement Programs implementations - Guaranteed the DMAIC process is on set and consistent- Implement and developing corporate SOP for varieties HR matters such compensations, benefits, Safety, Performance Management, cash advance, etc.Acting as Marketing Account Manager - Conducted DIDGORI - II MODULAR TACTICAL VEHICLE – Delta (Ford 6.7L V8 Turbo-Diesel) introduction presentation to the Indonesian National Police Mobile Brigade Corps. (BRIMOB)• STC Delta - Medical Evacuation (Medevac)• Delta Radar Reconnaissance Vehicle• Delta Armored Personnel Carrier- Conduct presentations and introduce VVIP Security Services Achievements:- Succeed to Maintain an effective level of business literacy to the business unit's financial position, its mid-range plans, its culture and its competitors. - Create and implement strategies on the business process & plans, system enhancement to utilize company’s potentials in Hire to Retire, Procure to Pay, Order to Cash and Report to Record- System implementations and maximize productivity and cost control as much as 32% in 8 months- Succeeded to transforming 70% migrated digitized documentations across company group (business Enhancement)- Succeeded Enhance company’s productivity and increase income up to 37%.- Succeeded to complete Phase 1 deal DIDGORI MODULAR TACTICAL VEHICLE with (BRIMOB)- Succeeded to retain numbers of the VVIP business partners Show less

  • Operations Process, Data Management & Human Resource Manager

    Mar 2018 - Apr 2019

  • Operations Process & Human Resource Associate Manager

    Jan 2018 - Mar 2018
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  Pt smart tbk

  Jun 2019 - Oct 2019

  Process excellence specialist (manager)

  Business Improvement/ Process Excellence Specialist (Manager) Downstream- Propose and implement process improvement opportunities and create standard operation procedures- Enhancing process the trade and Branded (exports and local) strategies- Strategizing the dealing processes of clients to have more opportunities to grow on the market side and external/ internal business integrations- Supports implementation of group-wide initiative in Business Unit (refineries) and its customers- Incorporate Business process to Units’ specific requirements and designs to enhance, support and assist at best practice for best interest to the company.- Responsible for targeting completion of process improvement project within specific time frame- Reporting to Downstream Chief Financial Official on weekly basis to ensure all the processes are align with business needs in timely mannerAchievements:- Successfully close 15 system enhancement process and business policies- Successfully implemented dealing process for PERTAMINA’s Term of Payments.- Successfully find out the root cause on SAP migration process & implement process treatment Show less

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  Alenia pictures

  Nov 2019 - Apr 2020

  Hr & operational excellence manager

  Build a general Idea to and for Managing financial Data Processing.- Evaluate data management- cash In and Cash out (cash flow Company)- consulted for a Quality Management Standards for and Pre IPO processBuild A standardisations for a human resource Quality Management And Business continues Program- Managing HR for a Timely project- Rendering Ideas for future Possibilities for business Evolution and /or Transformation

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  Bamanat amiete papua

  Oct 2020 - now

  Overseeing Human Resources, Governance Risk Compliance, and Business Process ImprovementsEngaging with Stakeholders across the Amiete Papua Group Key Responsibilities in HR:Leadership and Strategy:Develop and implement HR strategies and initiatives aligned with the overall business strategy. Act as a strategic partner to the executive team, providing insights and recommendations on HR matters.Employee Relations:Foster a positive working environment and promote a culture of diversity, equity, and inclusion. Address employee relations issues, such as grievances and disciplinary actions, fairly and consistently.Training and Development:Identify training needs and develop training programs to enhance employee skills and Performance. Promote continuous learning and development within the organization.Key Responsibilities in Business Process Improvement: Analyze Existing Processes:Evaluate current business processes and workflows to identify areas for improvement or automation.Develop Improvement Strategies: Create strategies to enhance process efficiency and effectiveness.Monitor and Upgrade: Continuously monitor the impact of process changes and make necessary adjustments.Documentation:Document all process changes and updates to maintain clear records.Training and Guidance:Provide training and support to team members to help them understand and adapt to new processes.Reporting: Prepare and present reports on the progress and impact of process improvement initiatives.Project Management:Manage process improvement projects from inception to completion, ensuring timely and successful delivery.Change Management: Facilitate change management and encourage the adoption of new processes.Coordination with IT: Work with the IT department to address any system changes, updates, or issues related to process improvements.Clients include:- PT Freeport Indonesia- PT United Tractors Tbk- PT Petrosea Tbk - PT Pangan Sari Utama Show less

  • Head of Human Resource & Business Process Improvement

    Jun 2021 - now

  • Business Process Improvement Consultant

    Oct 2020 - Mar 2023