Andreas Timm

Experience

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  Friendlyway AG

  Oct 1999 - Jul 2001

  Manager Customer Support & Quality Management | System Designer & Manager

  • Consulted with users on process and requirement specifications.• Designed, developed, reviewed computer architecture, data communication processes, user interface devices.• Outlined work programs and reviewed for accuracy, adequacy, and feasibility.• Project managed software design, database design, and web design.• Coordinated recruitment and selection activities for technical and corporate personnel, managing the support unit, and supervising special engineering tasks.• Provided technical support to marketing for creation of marketing campaigns and materials.• Prepared documentation and published application criteria and manuals.• Planned and conducted presentations at technical fairs such as CeBIT. Show less

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  RNT GmbH

  Sept 2001 - Nov 2005

  SOFTWARE & SYSTEM DESIGNER | DATABASE ANALYST & DESIGNER

  RNT is a facility management service provider, providing standardized and customized server and storage cluster solutions to clients like Siemens.• Customer-centric requirement analysis• Database architecture, design and development• Software and web application design and development

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  Esker Software GmbH

  Dec 2005 - Apr 2006

  Consultant Professional Services

  Esker is one of the 3 main market leaders in Document Management market, assisting customers in improving efficiency of document processes via Esker DeliveryWare.• Customer-centric requirement, process and gap analyses • Creation and demonstration of solution scenarios for key stakeholders• Implementation and configuration of the Esker system on-site at the customer• End-user training and on-site/remote troubleshooting support

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  Cubeware GmbH

  May 2006 - Aug 2006

  Consultant Business Intelligence

  Cubeware's business intelligence solutions support a wide range of OLAP databases compatible with all versions of MS Windows and Internet browsers.• Create business requirement specifications• Customers and end-user training• Installation, configuration, and testing of software solutions on site• Used SAP BW/BI to build Info-Cubes; created ODS; generated info sources and connected data sources; and performed data extraction from MM• Created queries and reports; connected MS SQL Server DBs and MS Access DBs (DB Connect and UD Connect) Show less

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  Meridan Consulting GmbH

  Jan 2007 - Dec 2008

  Senior Consultant Business Intelligence and Data Management

  Meridan Consulting a ‘one-stop’ management consultancy working with clients like Deutsche Postbank AG, Eurohypo Systems, and HSH Nordbank.• Consolidated diversified database landscape, mapping data fields to create a standardised data dictionary to enable automated enforcement of data security policies.• Requirement analysis to implement reporting systems and coordinate requirements with IT application development (including data mapping and database design and realization).• Used SAP BW/BI, 3.5, and 7.0 to build Info-, Multi- and Remote-Cubes; created DSO/ODS; generated information sources and connected data sources; and performed data extraction from CRM.• Created queries; enterprise reporting (with BEx Analyzer and BEx Report Designer); used BEx Web Analyzer and Web Application Designer; connected MS SQL Server DBs and MS Access DBs (DB Connect and UD Connect); used Information Broadcasting; and BI Content.• Data management, ensuring alignment with GDPR and Basel II, (including data-, process-, and system-analyses and documentation);• Data quality management (including functional-, process-, and gap-analyses);• Created studies and reports to introduce overall data quality management (to identify deficiencies and to define appropriate provisions).• Set up backup mechanisms and data cleansing in existing DWH. Show less

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  Lucania Pty Ltd

  Sept 2009 - May 2018

  General Manager IT and Infrastructure

  • Reporting to CEO, as General Manager IT and Infrastructure, created multiyear (1, 3 and 5 year) technology and digital strategies and visions, including budgeting and staff planning. Supporting the CEO and CFO by providing executive and operational reporting to track organisational goals and priorities against strategies. • Built and led team of system engineers, data warehouse architects and system and database administrators to manage an on-premises, largely Microsoft based, system architecture and infrastructure, including 4 servers and 7 DWH serving multiple data marts. Later consolidated, rationalised, and migrated systems into Azure Cloud landscape.• Built and led onshore and offshore teams of web UI/UX designers and programmer, data engineers and testers to design and implement a web application to automate financial advice and make share market data easily accessible to financial institutions, advisers and public customers. Using technologies like .net framework, C, HTML, JavaScript, PHP, Perl, react, SQL, restful API’s and OAuth, managed end-to-end software development life cycle (SDLC).• Designed, implemented, and maintained automated DWH solution based on MS SQL Server using SSIS packages, FTP connections and API calls to procure financial trading data (e.g. Stocks, ETFs, Warrants, Futures and Options) from stock exchanges around the world (e.g. ASX, DAX, NASDAQ) and other financial institutions (e.g. Morningstar, InfoScan) on a daily base. Identify data quality issues by cross referencing against each other and enriching specific data sets. Used Machine Learning (ML) to establish an expectation for each data point and rectify certain issues automatically. After daily data mining, ingestion, transformation, cleansing and enrichment automatically distributed data packages to financial institutions and advisers (e.g. IOOF, Yellow Brick Road) utilising SFTP. Show less

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  Flight Centre Travel Group

  Jun 2018 - Aug 2020

  Head of BI, Insights and Analytics

  • As Head of Business Intelligence, Insights and Analytics, liaised with senior executive management and actively participated project steering committees to negotiate priorities, timelines and funding for projects involving multiple, at times competing stakeholders. Translated pain points and opportunities into technical concepts and automated solutions to scope and deliver projects using agile project management principles like Scrum, Kanban and Extreme Programming.• Built and led team of business analysts, business intelligence (BI) and reporting specialists to rationalise a very dispersed portfolio of more than 1000 legacy Excel, Access, Power BI and Tableau reports into a robust, secure, self-serve and real-time reporting solution based on Power BI for a large group of stakeholders like the Global Procurement Network (GPN), wholesale business (Infinity) and Corporate Traveller (CT) brands. This required deep knowledge about SSRS, SSIS, Power BI, Tableau, Excel, Access, SQL Server, SQL, DAX, API’s, Data Engineering, Data Warehousing, Data Lakes, Data Factory, Azure Platform, ELT/ETL and GitHub.• Aligned data strategy with reporting and analytics vision I have also built and led a data warehousing team, responsible for data architecture, data engineering and data procurement. To increase cost efficiency across Flight Centre and future proof the tech stack, team played a key leadership role in transitioning from AWS to Azure. Also implemented internal and regulatory data governance and best practice guidelines.• Promoted outstanding work completed by team members, built an outstanding shared services team as a raw model for other subsidiaries within Flight Centre. Show less

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  Containers for Change QLD (COEX)

  Aug 2020 - May 2024

  • As Head of Technology, reporting to the CEO and CFO/EGM Corporate Services in a matrix organisation, developed and led delivery of COEX’s end-to-end IT and data strategy incl. cyber security. Participated actively in executive leadership and project steering committees to balance business needs with technical constraints. Identified and anticipated dependencies, bottlenecks, and multi-layered internal and external impacts at initiative design stage and created and oversaw multi-million-dollar annual IT budgets. Utilising synergies between projects, vendors and partners was able to achieve 17% savings year on year.• Using waterfall and agile methodologies, established and managed simultaneous projects including multiple vendors to successful completion, resulting in easier usability of our POS system at over 350 suburban and remote regional locations across QLD and online portals to increase productivity of over 150 Container Refund Point Operators, Processors, Material Recovery Facilities, Recyclers and over 450,000 online users.• Effectively managed relationships, constantly negotiating and target cross functional communication with internal and external stakeholders, including board and government, to successfully deliver technical functionality, while ensuring legal compliance, for introduction of wine and spirit bottles to QLD’s 10c Refund Scheme. Went live without issues on the 1st of Nov 2023. • Created and led a team of systems architects and administrators, data governance and cyber security specialists including external consultants to align the organisations enterprise systems and data architecture and business processes with ISO 27001 over a 3-year program. Led the organisation through 3 independent cyber breaches at 3 different partners without reputational damage and monetary losses beyond cyber insurance deductible.• Built a systems and data governance team and oversaw and coordinated design, implementation, and administration of an ERP solution. Show less • As the Head of Data & Analytics, managed multi-year and multi-million-dollar projects using agile methodologies like Scrum and Kanban, led cross functional teams (including internal stakeholders across all business functions and external vendors and partners) to develop and enhance partner facing B2B web portal, customer facing B2C web portal, customer facing mobile app and partner facing POS solution. • Established a Centre of Excellence (CoE) to provide ongoing training and support to uplift data literacy within the business based on advanced data analytics and documentation solutions, incorporating GenAI and ML technologies for optimal value derived from accurate and complete data and to seek constructive feedback about the provided IT solutions and pain points. • Introduced data analytics leadership and data governance by building and leading a team of data engineers, reporting specialists and data scientists. To gain availability performance to near real-time, decreased unnecessary data duplication, increased data security through more accurate data classification and increased cost efficiency for COEX, shared services provider and not-for-profit sister organisation in WA the team has migrated data warehouse functions from Azure DWH and Oracle Cloud into Snowflake. Utilizing deep knowledge of Snowflake, Azure DWH, Oracle, Power Platform (e.g. Power BI and Power Apps), Tableau, Data Factory, Snow Pipes, Fivetran, GitHub and a variety of external programs providing data like Agiloft, Dynamics, Boomi, Workday, Jira, Asana, SharePoint, added further third-party data sources to enrich data insights and enable highly responsive data driven decision making. Show less • As the Fraud & Risk Data Analytics Manager, designed and built Azure data warehouse and Power Platform based data analytics and reporting solution, including data model used by COEX for all reporting purposes, to provide ongoing board, executive, operational and financial reporting as well as ad-hoc self-serve reporting. • Utilised machine learning and predictive data analytics, the fraud & risk data analytics solution was used for proactive detection of fraud red flags and at-risk transactions or events across the network. Working with inhouse Legal Services team and Audit & Risk team, uncovered 4 significant fraud cases posing a 7-digit dollar damage. All 4 cases were litigated and provided data evidence has allowed COEX to seek adequate compensation. Show less

  • Head of Technology / acting Chief Technology Officer

    Jan 2022 - May 2024

  • Head of Data and Analytics

    Aug 2021 - Jan 2022

  • Fraud and Risk Data Analytics Manager

    Aug 2020 - Aug 2021