Experience

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  Crestron electronics

  Sept 2013 - Sept 2015

  Field application engineer

  *Projects programming(C++), user interface design(mobile devices and touch panels).*Train Qualified distributors on products knowledge, projects application, programming, on-site technical support.*Remotely overseas technical support and troubleshooting. *Product demonstration at Smart City & Smart Home exhibitions. *Technical experience sharing at Crestron Asia technology sharing seminar.*Build Technical documents and user manual.

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  A-mtk co. ltd

  Sept 2015 - Oct 2017

  Field application engineer

  *Offering worldwide online/on-site technical support and solutions to customers.* IP camera & NVR product training and demonstration to customers and distributors.*Produce Technical support documents /SOP/ User Manuals for the greatest service to clients.

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  Nuuo inc.

  Nov 2017 - Mar 2019

  Field application engineer

  *Online/Onsite technical support (e.g. training, solution of issue, product applications), and troubleshooting on Surveillance software and Video Recorder for regions of China, Korea, Japan, Taiwan, and east south Asia countries.*Editing technical support documents and spec sheets for customers in Database..*Products test and integration test for customers.*Holding the weekly FAE meeting of Experiences and techniques sharing for making FAE team and our customer service get better. Show less

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  Viewsonic

  Dec 2019 - now

  Interactive Flat Panel & Commercial Display BU*To contribute on worldwide product issue resolving and offering solutions and applicantions to all global regional offices and sales team to win customer experience and brand value for increasing company's revenue.* Establishing Know-How and Knowledge Data Base with training to * Conducting field end feedback with latest appliactions and product imporvement advices to PM, QA team for offering greater products to markets..

  • Interactive Flat Panel & Commercial Display BU FAE Engineer

    Sept 2021 - now

  • VSI (APAC) Senior Technical Support Engineer

    Dec 2019 - now