Experience

• 

  Market equity inc

  Feb 2022 - Nov 2023

  Customer support officer

   Works with clients who have complaints, orders, or require information about products/services purchased from the organization. Understand the product and answer questions about services. Maintaining a positive, empathetic, and professional attitude toward customers always. Communicating with customers through various channels. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Show less

• 

  New market company

  Dec 2023 - now

  Human resources / admin