Erick Magero

Experience

• 

  Britam

  Oct 2014 - now

  Duties and Responsibilities• Developed and implemented successful filing systems. • Exceeded customer service expectations by going above and beyond to ensure customer satisfaction. • Developed and maintained internal controls to ensure the accuracy and reliability of financial data. • Utilized problem-solving skills to quickly and effectively resolve customer complaints. • Conducted depositions, mediations, and negotiations on behalf • of clients. • Maintained an organized and clean reception area. Show less

  • Claims Assistant

    Aug 2024 - now

  • Claims Assistant

    Oct 2014 - Aug 2024
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  The Co-operative Bank of Kenya

  Jul 2016 - Aug 2024

  Executive Banker

  Duties and Responsibilities• Provided excellent customer service to over 200 customers daily as a Customer Service Clerk. • Answered customer inquiries in a timely and professional manner. • Assisted customers with locating desired products in a friendly and efficient manner. • Handled customer complaints in a professional and organized manner. • Processed payments and salaries accurately and efficiently. • Collaborated with team members to ensure customers were satisfied with their experience. • Greeted customers warmly and provided exceptional service to ensure customer satisfaction. Show less

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  Euro Exim Bank

  Apr 2024 - now

  Trade Finance Officer

  Duties and Responsibilities• Successfully negotiated complex deals with customers to close sales and exceed revenue targets. • Exceeded customer service expectations by going above and beyond to ensure customer satisfaction. • Utilized a consultative sales approach to identify customer needs, develop solutions, and close deals.

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  University of Delaware

  Jan 2025 - now

  Financial Analyst

  Ms Finance at Alfred Lerner School of Business and Economics