
Hsu-hsuan HSIANG
Communications & Marketing Intern

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About me
Management Trainee at Hong Kong Tourism Board | Marketing | Sustainability | HKUST
Education

The Hong Kong University of Science and Technology
2020 - 2024BBA in Marketing | Minor in Sustainability First Class HonorsActivities and Societies: - AIESEC at HKUST, HKUST Business School Student Ambassador, Taiwanese Student Association Internal Vice President

Taipei First Girls High School
2017 - 2020High School Diploma Graduated with highest honor
Lund University School of Economics and Management
2022 - 2023Bachelor of Business Administration - BBA Business Administration and Management, GeneralHKUST Business School Exchange Program Fall 2022
Experience

GREEN Hospitality
May 2022 - Aug 2022Communications & Marketing Intern• Launched and monitored two projects – “Sustainability Glossary” and “GREEN Podcast” to raise the organization’s visibility • Engaged the team with over 90% satisfaction by coordinating bi-weekly team meetings and team engagement activities • Increased LinkedIn followers by 40% and reactions by 106% by creating social media content • Assisted with copywriting and administrative work for 4-day GREEN Conferences 2022 which had over 400 participants

Project Melo
Jan 2023 - Jun 2024• Organize 700-pax Melofest event by leading the team to coordinate event planning and develop marketing strategies• Assist in generating partnership opportunities and facilitating communications with 4 universities and student KOLs• Set up and manage the event newsletter subscription, achieving over 800+ subscriptions • Collaborated with the COO of Klook and the founder of V'air to co-create a local eco-tour promoting regenerative tourism.• Conducted extensive market research, including competitor analysis and analysis of over 100 surveys. Organized three trial tours for product testing.
Organizing Committee - Event
Aug 2023 - Jun 2024MELO Fellow
Jan 2023 - Sept 2023

Cathay Pacific
Jun 2023 - Aug 2023Sales Operations Intern• Developed localized campaigns in partnership with two prominent retail brands to boost sales performance and raise brand awareness. • Performed extensive market research in the Thailand aviation and lifestyle market, providing valuable insights for sales data analysis and strategy development.• Created speeches, presentations, website content, and press releases specifically tailored for the sales department's needs.

Hong Kong Tourism Board
Jul 2024 - now• Manage gamification projects within a Scrum framework, collaborating closely with internal teams and vendors to develop campaign modules. This includes overseeing UI/UX design, content creation, user acceptance testing (UAT), and continuous optimization.• Conduct quality assurance and review test cases for the implementation of smart tourism initiatives, including self-service kiosks at the airport and the upcoming Live Travel Map.• Perform market research and analysis to gather market intelligence for internal use. Show less
Management Trainee
Jul 2024 - nowAssistant to Head of Technology & Digital Transformation
Jul 2024 - now
Licenses & Certifications
- View certificate

Excel Essentials for Data Analytics
CourseraNov 2022 - View certificate

Scrum: The Basics
LinkedInAug 2024 - View certificate

The Data Science of Media and Entertainment with Barton Poulson
LinkedInJun 2024 - View certificate

Microsoft Certified: Azure Data Fundamentals
MicrosoftFeb 2024
Honors & Awards
- Awarded to Hsu-hsuan HSIANGDean's List (2022 - 2023 Spring) Professor Kar Yan Tam - Dean Jul 2023 Attained a term grade average (TGA) of at least 3.7
- Awarded to Hsu-hsuan HSIANG2022 HKAUW Kunpeng Undergraduate Scholarship Hong Kong Association of University Women Dec 2022 HKAUW gives scholarships to women university students at local tertiary institutions who excelled in their academic performance and take part in community services through its annual scholarship scheme.
- Awarded to Hsu-hsuan HSIANGDean's List (2021 - 2022 Spring) Professor Kar Yan Tam - Dean, School of Business and Management Jun 2022 Attained a term grade average (TGA) of at least 3.7
- Awarded to Hsu-hsuan HSIANGDean's List (2021 - 2022 Fall) Professor Kar Yan Tam - Dean, School of Business and Management Jan 2022 Attained a term grade average (TGA) of at least 3.7
Volunteer Experience
Event and Partnership Team Officer
Issued by NESS on Aug 2023
Associated with Hsu-hsuan HSIANGStudent Marketing Consultant - Community Services Project (HKUST)
Issued by Kaifong Tour on Jan 2022
Associated with Hsu-hsuan HSIANGAssistant Manager in Training & Development Division
Issued by Enactus Hong Kong on Sept 2021
Associated with Hsu-hsuan HSIANGLocal Committee Officer of Branding and Marketing
Issued by AIESEC Hong Kong Limited on Sept 2020
Associated with Hsu-hsuan HSIANG
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