Experience

• 

  Tata consultancy services

  Dec 2009 - May 2012

  Associate

  • Handed training sessions for new joiners, provided updates on CGSL products and procedures.• Managed customer on-boarding and resource task assignments on SharePoint.• Organized project documentation on SharePoint portal and shared drive.• Worked with Team Leaders to create a standard template that allowed for both simple and complex data project summaries.• Assisted in gathering project requirements, setting up the process plan as SME.• Coordinated all project resource training with the TCS training group including design, notification, tracking, and verification of required courses and their completion.• Handled a team size varying from 2-5 from time to time (Voice support including IVR and Trouble incidents). Show less

• 

  Cognizant

  Jun 2012 - Nov 2015

  Senior project coordinator

  • Responsible for project portfolio reporting and analysis, headcount analysis, annual resource performance analysis and tools management.• Improved and maintained internal processes in the areas of project management, contract management, facilities management and communications.• Acted as liaison with HR department in the areas of open positions, the on boarding process and highly sensitive performance and compensation reporting.• Tracked consultant project hours via PeopleSoft to help meet business capitalization needs of the division.• Tracked Disability product portfolio of Life science projects.• Provided monthly Executive-level reporting on current project status and facilitated bi-weekly management project status meeting.Responsibilities• Project Management Activities, Enterprise Service Automation Activities.• Commercial Activities: -Invoice Processing/Account Receivables/Reserves.• Reports:- Project updates including (Tech. talks/new opportunities/Lesson learned and Blogs). Show less

• 

  Opinio

  Nov 2015 - Nov 2016

  Asm

  • Working as a support manager in Opinio, managed end to end hyper local logistics support across south and north reason of India. • Built project plans, managed resource allocation, and responsible for budget allocation.• Worked closely with project owner in backlog management and continuous delivery of features.• Tracked and managed product backlog, burn down metrics, velocity, and task breakdown.• Identified and managed risks related issues to Schedule, Scope, Quality and compliance.• Drive release/Sprint planning including key milestones and drive progress to achieve plan within the SLA.• Developed team members though effective career planning, coaching & mentoring.• Maintained various project metrics. Forecast and mitigate project risks though project analysis in office 365.• Managed other horizontal initiative related to development process improvisation and any PM tool adoption.• Collaborate with support teams to mitigate dependencies.• Encourage collaborative learning in teams through effective knowledge sharing practices.• Support leadership team to accelerate informational initiatives (Skill development programs/external training's/summer internships). Show less

• 

  Unisys india

  Jan 2017 - Aug 2017

  Senior consultant

  • Engaged in project pre-launch studies & define project goals, road map & dependencies.• Responsible for two Agile Scrum teams and one Kanban team.• Facilitated Scrum ceremonies such as daily stand-ups, backlog grooming, sprint planning, retrospectives, etc.• Prepared project plan including task planning, resource allocation and release using MS Project and JIRA.• Worked closely with Product Owners, coordinating product backlog grooming and story estimation.• Managed the external and internal audit related to Development Process and compliance. Set objectives for team members & help them achieve them by providing required support.• Coached team members on agile processes and facilitated planning meetings and retrospectives. Maintained task board and produced daily burn down charts.• Successfully guided three development teams through transition from waterfall to agile development.• Proactively communicate anomalies & mitigate them. Reviewed and managed the product related documents including L2 and L3 issues. Single point of contact for various audits.• Removed impediments and protected team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements. Created team-building opportunities. Show less

• 

  Publicis sapient

  Feb 2018 - Aug 2022

  Sa pm

  Working closely with the product team to formulate product road maps, converting them in MVP basedprojects and estimate timelines.Managing Sprint Backlog - Consolidating the product and engineering backlogs and creating a prioritized project list ready for sprint planning.Project Plan Creation, Tracking and Reporting – Coordinating with the engineering teams to identifytimelines and estimates, creating project plans and timeline tracking. Sending regular updates to keep the involved stakeholders informed on the project status.Project dependency resolution/risk mitigation - Identifying project dependencies/risks, coordinating withexternal teams to get the dependencies resolved. Act as a SPOC for overall project health and blocker resolution.Assisting in UAT and Demo– Working closely with the product team for UAT and demos of large sizedprojects to Business and leadership team.Scrum Master – Facilitating daily stand ups and other agile ceremonies. Managing projects in Jira and ensuring timely closure of sprint and status updates for easy reference of multiple stakeholders.Training and Hand holding for New Joiners – Giving the new joiners in the team an overview of Projectarchitecture, getting them familiarized with the org structure and arranging training on the requiredProcesses/tools. Show less

• 

  Mphasis

  Sept 2022 - now

  Program manager

  • Developing and maintaining program plan with detailed tasks and deliverables for the UX design team, ensuring alignment of key activities with stake holder’s needs, decision among diverse teams as well as allocating resources and tracking till closure. • Managing the intake by actively taking part in the Ideation and prioritizing the requirement by partnering with System Engineers, Tech leads & product teams and ensured it follows the BAR planning.• Acting as a bridge lead discussion where dependency on cross-functional teams, including UX/IX, VX, researchers, FW developers and product managers encouraging open communication and knowledge sharing.• Developed product roadmap and design process to support the existing design systems and come up with new ones ensuring that milestones are met within established deadlines.• Ensure that teams have the necessary tools, training, and support to deliver high-quality UX designs and improved predictability by 12% last quarter and less impact on the velocity.• Initiated and implemented the Design Validation and Approval process – Working closely with the design team & Dev team for capturing the differences and shared product readiness with projects and Business and leadership team. • Responsible and accountable to do the gap analysis ensure the competency model is updated with the growth plan to help individuals to improve their efficiency, considering the skills and strengths of team members. Show less