Experience

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  Bnp paribas

  Jul 2010 - Aug 2010

  Customer service representative & bank teller

  With offices in more than 80 countries and more than 200 000 collaborators, including 160 000 in Europe, BNP Paribas is one of the European leader in global financial services. They owned key positions in three main activity areas: Retail Banking, Investment Solutions et Corporate & Investment Banking.• Managing daily banking operations for customers• Managing the reception area and reception desk • Set up of marketing operations• Financial products placement

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  Regus

  Jul 2011 - Aug 2011

  Customer service representative

  Regus is the global workplace provider. Its network of more than 3,000 business centres in 120 countries provides convenient, high-quality, fully serviced spaces for people to work, whether for a few minutes or a few years. Companies like Google, Toshiba and GlaxoSmithKline choose Regus so that they can work flexibly and make their businesses more successful.• Responsible of the daily management of the center • Manage the customers services• Manage the customers services accountancy and billing• Offices preparation and customer services management Show less

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  Phone house

  Jul 2012 - Jan 2013

  Phone House (Carephone Warehouse) is the European leader in the sector of the telecommunication products and services distribution, with more than 300 retail stores in France and more than 2,400 in Europe. The company is a subsidiary of Best Buy. They propose a large range of products from accessories to new generation smartphones and services, such as telecommunication subscriptions from main network provider, but also insurance or technical support with the Geek Squad.• Sales steering and tracking, sales management and sales process control for the retail network• Set up and communication follow up of sales challenge • Update of the Intranet contents • Sales pitch creation, performance tracking, analyse and reporting to the board• Manage retail forces feedback in order to set up plan concerning sales process and tools• In charge of the set up and control of sales process concerning the Boursorama (Société Générale) partnership• In charge of the loyalty and contract renewal program (CRM): sales call creation, performance tracking and intranet communication Show less

  • Customer Advisor and Salesman

    Oct 2011 - Jan 2013

  • Junior Project Manager

    Jul 2012 - Sept 2012
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  London2live

  Oct 2013 - Mar 2014

  Assistant marketing manager

  London2Live is an estate agency which provide rooms in London City. With more than a hundred flats available and managed by the owners, the company founded in 2009 is crossing a fast development. • Sales content and medium creation• Services and products diversification: draw up a business plan and create communication medium• Brand image improvment and harmonization• Newsletters creation and customers relationship management• Online marketing campaign management ( SEO, AdWords, Analytics)• Update of the website contents and design harmonization according to the graphic charter • Business plan creation for a subsidiary in the professional training and hospitality sector Show less

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  Twentieth century fox

  Jun 2015 - Dec 2015

  Assistant chef de produit trade marketing

  • Sales speech creation for central buying service, digital platform and sales force• Communication contents creation, ads campaign in shops and on digital platforms (Point of Sales Display, stickers, ads insert, print insert, digital banners…) • Specific promotion campaign and sales management (cashback promotion deferred, contests, challenges, goodies…)• Benchmark, monitor and optimize the promotional campaign for contents uploaded on online platform (Fnac.com)• Monitor and analyse Trade Marketing operations results• Monitor the Trade Marketing budget for specific operations Show less

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  Eliadis

  Jul 2016 - Feb 2017

  Consultant avant-ventes en solutions collaboratives
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  Prisma media

  Jun 2017 - Jul 2018

  Chef de la publicité
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  Remailme

  Oct 2019 - Oct 2021

  Key account sales manager
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  Media.figaro

  Oct 2021 - now

  Acccount manager performance