Experience

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  Ministry of education & training, vietnam

  Aug 2014 - Jan 2015

  Project assistant

  ● Supported the Ministry of Education and Training and the World Bank with administrative tasks for the project "Modern School" such as paperwork, schedule fixing, and transportation. ● Provided translation and interpretation services for all documents related to the project.

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  40hrs

  Oct 2015 - Nov 2015

  Associate recruitment consultant
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  Honda vietnam company limited

  Dec 2015 - Feb 2017

  Human resources officer

  ● Organised 10-12 entrance exams monthly to recruit new employees to ensure the company's manpower. ● Organised job fairs in collaboration with universities such as Foreign Trade, Hanoi University, etc. to provide career orientations for students. ● Provided weekly training sessions for all departments in Honda following the company’s production schedule. ● Handled approximately 7-10 employees’ disputes and queries daily.● Supported recreation activities such as Singing Nights, Honda Got Talent, Family Day for more than 10000 employees. Show less

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  Tek experts

  Feb 2018 - Mar 2024

  ● Organise monthly training sessions in soft skills, communication skills, product-related technical skills, and company policies for employees in classes of 10-20 people, both online and offline. ● Revise training materials regularly for Tek Experts sites in Vietnam, Costa Rica, and Nigeria to update them based on changes in technology or business needs. ● Evaluate courses' effectiveness using surveys and data analysis on monthly routines via the company's internal system such as TalentWize to amend them if necessary. ● Support team and operation managers to appraise the performance of over 500 employees to provide training for personal growth via programs such as "Successors" or "General Management Skills."● 75% of trained groups exceeded performance expectations from Microsoft by reaching competency time after training in 3 weeks instead of regular 8-week requirements and reduced the average handling time for each case by around 20% for sites in Hanoi, Costa Rica, and Nigeria. Show less

  • Senior Trainer/Instructor

    Feb 2020 - Mar 2024

  • Technical Support Representative

    Feb 2018 - Mar 2020
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  Impactus academy - english - skills - career

  Mar 2021 - now

  English language teacher

  Provide education services in Business English and soft skills to employees of corporations such as SVTech, CMC, OOS Vietnam, Samsung SDS, Kofax, Uniqlo, etc.● Collaborate with the academic team to build curriculums and learning materials.● Teach and oversee class performance to ensure the student return rate is stable at 70%.● Manage academic processes such as attendance, academic records, reports, and certificates according to product and service guidelines ensuring compliance with the centre’s academic management policies and processes.● Support business process improvement through reviewing data, analysing outcomes, and providing recommendations to the operation. Show less

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  Nu skin

  Apr 2024 - now

  Affiliate marketing specialist