Experience

• 

  Illycaffè

  Jan 2005 - Jan 2005

  Stage formativo di 360 ore svolto presso l’area marketing

  Sviluppo di ricerche di mercato basate su software Oracle e analisi di dati in Business Objects

• 

  Coop italia centrale acquisti

  Jan 2008 - Jan 2008

  Analista di mercato - stage

  Stage formativo di 500 ore svolto presso il gruppo degli Analisti di Mercato, con affiancamento particolare alla cetegoria dei “sostitutivi del pane” Collaborazione con gli altri analisti nella redazione del category plan, utilizzo delle banche dati basate su dati di sell-in e sell-out.

• 

  Coca-cola hbc

  May 2011 - Mar 2012

  Market developer

  Managing all customer-related activities, from activation to execution on POS – such as all those activities aimed to properly show brands sold to end customers – and product and POP material placement (fridges, displays, custom modifications etc).Always reached and exceeded sales and execution targets

• 

  Whirlpool europe, middle-east and africa

  May 2012 - Feb 2016

  Selling Whirlpool Group’s products to large customers as Retail Purchasing Groups, Kitchen Furniture Producers and Household Appliances. Constantly exceeded yearly sales and profitability targets.Succesfully managed North Italy best KitchenAid account in 2014 (sales penetration, profitability) Technical training to Whirlpool and KitchenAid customers’ salesmen, participation to b2b and consumersevents (i.e. Eurocucina). Constantly exceeding training targets and exposition targets (i.e. number of new appliances placed on showroom), expansion of registered POS network by 12%.

  • Key Account Manager

    Jul 2013 - Feb 2016

  • Merchandiser

    May 2012 - Jul 2013
• 

  Ostermann italia

  Mar 2016 - Dec 2016

  Sales executive

  Assuring TOP Customers loyalty by personal meetings, customer service, advising and technical consulting. Negotiating and selling firm’s articles, producing reports on sales trends, attributing tasks to Key-Account Managers.

• 

  Polypro s.p.a.

  Jan 2017 - Apr 2018

  Sales executive

  Maintaining and developing relationships with existing customers and acting as point of contact with existing and potential markets scounting possible new leads. In charge of the whole account management (from customer acquisition to after-sales relationship management).Closed biggest deal on a new region for 2017 (UAE), single-handedly managed order fulfillment due to lack of back-office resources.

• 

  Incomm payments

  May 2018 - now

  Create and maintain a regional knowledge base and information repository of all corporate and regional IT solutions and related processes, procedures and documentation;Support account management and commercial development teams in preparation of and during sales interactions in explaining and selling Company’s solutions and processes;Assist internal stakeholders in maximizing the quality of our service delivery by assisting with process reviews, gap analyses and improvement recommendations;Constantly (re-)assess, identify and communicate potential solution improvements across the region's service delivery portfolio;Provide leadership continuity between US and EMEA InComm solution/service providers and regional ressources and teams Show less Responsible for a portfolio of product accounts, related P&L and for achieving targets set for sales, profit, margin, mix, product launches as well as all new merchant and product acquisitions and delivering new technology solutions to existing retail partners in Europe, Africa, Middle-East and Russia.Closely managing accounts' day to day requirements and building strong multi layered relationships, both internally and externally whilst gaining complete understanding of the partners’ goals, objectives, internal processes and business ethics.Implementing marketing, promotional and category plans for each account to ensure delivery against product, category, marketing and revenue targets.Ensuring existing accounts management and revenue maximization.Delivering new merchant, product & partnership opportunities in the EMEA-R, building commercially focused proposals, delivering pitch presentations to high level executives, managing RFP/RFI submissions.Since 2018 personally launched 3 international partners, where existing good relationship has been leveraged on to expand across additional regions.Personally managed EMEA-R expansion of a tier 1 partner from 2 to 17 countries in 2 years, still delivering triple digit growth YOY. High quality of relationship and account management recognized by multiple top tier partners and colleagues. Show less

  • IT Solutions Architect

    Aug 2023 - now

  • Product Manager

    May 2018 - Aug 2023