Kai-Chia.(Kai) Yang

Experience

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  Light Wedding Banquet Hall

  Jan 2019 - Jan 2020

  Event Coordinator
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  Bento Box Restaurants

  Jun 2022 - Jul 2022

  Service Delivery Consultant

  In my role, I redefined our delivery strategy, achieving remarkable service speed and reliability improvements. By reorganizing delivery routes and reallocating staff, I significantly minimized peak-hour delays, directly contributing to improved operational efficiency. This led to a 7% increase in repeat orders within two months, reflecting enhanced customer satisfaction. Furthermore, I designed and implemented a cross-area delivery system, which decreased long-distance delivery times by 25%, raising our on-time delivery rate from 75% to 90%. Show less

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  Protein Family

  Nov 2022 - Dec 2022

  Chief Marketing Officer

  Strategically placed vending machines after traffic and demographic analysis, using social media and ads to attract customers. Boosted sales by 70% with market analysis, optimal placement, and marketing. Advised on product mix and pricing for growth. Enhanced operations and customer satisfaction by streamlining restocking and leveraging feedback, improving service speed and product quality.

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  MarketLyfe

  Apr 2023 - Jun 2023

  Marketing Team Member

  My role in propelling the MarketLyfe app forward involved comprehensive market research to pinpoint areas for increased exposure and user growth. By delving into both quantitative and qualitative data, I extracted three pivotal insights that guided our strategic approach to product evolution and market positioning. Acting on these insights, my recommendations for product enhancement initiatives from unique angles, ensuring a robust response to user needs and market demands. These efforts were a targeted marketing strategy that significantly broadened our user base by over 300, demonstrating my capacity to lead data-driven growth in a competitive landscape. Show less

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  Ralph Lauren

  Sept 2023 - May 2024

  Sales Associate

  My commercial awareness and focus on client needs have significantly boosted sales conversions. Through optimizing backup storage, I've enhanced team efficiency and support capabilities. Achieving "Super Sales Status" six times, with average sales over $1500 each, reflects my commitment to excellence and customer connection. I'm passionate about achieving results with innovative, customer-centric strategies.

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  Uber

  May 2024 - now

  Mid-Market AM