Experience

• 

  Amazon

  May 2019 - Jul 2019

  Area manager intern

  • Managed a team of upwards of 100 amazon associates by providing coaching opportunities, leading stand up meetings, and overseeing shifts • Completed a 10 week long research project which was implemented and improved efficiency of sortation of outbound packages by 20%• Conducted 25 safety discussions weekly and ensured associates were provided necessary tools to complete their jobs

• 

  Amazon

  Jun 2020 - Oct 2021

  Area manager

  • Manage a team of upwards of 100 amazon associates by building strong relationships, leading stand up meetings, motivating and encouraging the team to achieve goals and quality standards, and providing regular feedback on their performance • Review and compile weekly quality information of the site comparing results to other buildings in the region, lead quality review meetings with other managers and create plans to correct areas of opportunities, deep dive data to be able to root cause and understand issues • Conduct safety walks around the building, engage associates on safety behaviors, and act as a point of contact during building emergencies• Effectively run projects involving regular site maintenance repairing more than 2,000 storage pods a week, and implementation of new tool roll outs to the team for smooth transitions in processes Show less

• 

  Chewy

  Nov 2021 - now

  Operations manager

  o Supervises operations staff and keeps employees compliant with company policies and procedures.o Analyzes and reports on key performance metrics to senior management in daily production meetings.o Completes weekly GEMBA discussions and tracks action items.o Leads Kaizen events utilizing lean six-sigma that enacts process changes across the building to reduce waste and improve productivity and quality performances.o Develops standard work checklists for Lead, AM, and OM levels implemented within the outbound department.o SME for Autostore area, updating weekly metrics and tracking on continuous improvement projects. Attending and facilitating weekly calls to create standardization across 2G sites.o Interviews and onboards new leaders. Creates development plans and trained 5 Area Managers and 9 leads in their process paths, hosting weekly touch bases to track and adjust their training based on their needs. Show less