Jan Hovorka

Experience

• 

  Česká spořitelna

  Jan 2003 - now

  Managing teams responsible for new business contracts preparation, disbursement, collateral recording, client servicing and managing various clients requests during the life of the mortgage- managing centralization, B/O processes design and optimization with substantial cost savings- coordinating clients requests processing (thousands per month) within strictly defined timelines and with constantly improving quality indicators - driving improvements and new services for clients, redirecting non-business related activities from F/O to B/O with the vision of having internal processes ready for Digital servicing expectations - individual or group coaching and mentoring Show less

  • Manager of Non-cash Payments, Cards and Reconciliation

    Dec 2018 - now

  • Manager of Reconciliation and Transaction Verification, Frauds and Transaction Security

    Jul 2017 - Nov 2018

  • Manager of Mortgage Processing and Servicing

    Jul 2015 - Jun 2017

  • Director of Loan Products Approval and Drawdown Department

    Jun 2013 - Jun 2015

  • Director of non-cash transactions department

    Jun 2009 - May 2013

  • Director of card business back office

    Jan 2003 - Jul 2009