Experience

• 

  University of delaware - student

  Sept 2007 - Jun 2011

  Student
• 

  Banfield pet hospital

  Nov 2011 - Oct 2017

  Veterinary assistant

  • Nurse pets for preventative visits, sick and critical care • Surgical support including anesthesia monitoring and recovery care• Interact with and educate clients on preventative care, recommended procedures and products • Assist Manager with staffing, training, triage, inventory maintenance and orders• Measure and analyze hospital statistics, e.g., Client Satisfaction Rates, Average Handling Time, etc.• Ranked 1st or 2nd in enrolling clients in Optimum Wellness Plans for every month in 2017 Show less

• 

  Publicis touchpoint solutions

  Nov 2014 - Jan 2015

  Contractor

  Work with Zoetis is contracted by Publicis Touchpoint Solutions.

• 

  Zoetis

  Nov 2014 - Oct 2016

  Inside sales

  Hired as a permanent employee in December 2015 from contract position with Publicis • Call on solo and aligned accounts; build relationships with aligned Territory Business Managers • Strategically contact accounts to build business, launch products in hospitals, discuss promotions • Work closely with TBMs to target opportunities and leverage partnership • Build relationships with hospital staff and expand product use within the clinic. Leverage promotions to discuss product use, increase sales, and build product knowledge • Educate and update clinics on product changes, improvements, and new insight• Assist with billing issues, partner with Customer Service reps, process orders • Proficient in using Salesforce to maintain and analyze account notes to gain insight to each clinic and their specific needs Show less

• 

  Henry schein animal health

  Oct 2017 - May 2021

  Territory manager
• 

  Covetrus

  May 2019 - May 2021

  Territory manager

  • Finished out 2020 at 100% to unadjusted goal despite top account attrition due to previous account management and significant impact from COVID Q1 2020• 10% of 2020 sales acquired from newly established partnerships in 2 large practices• Manage and grow territory sales in existing and new accounts by building relationships and earning the trust and respect of customers• Bring value to veterinary practices by acting as a trusted advisor in business and product decisions• Strengthen customer relationships by resolving service problems with products, invoicing, or shipping – also, by helping to find resolution in any areas of trouble within the clinic – i.e. – technical training, team harmony, profitability, client retention and compliance, online pharmacy segment, specialty medication etc. • Excelling in sales growth in categories that are in line with company priorities, while maintaining the philosophy of growing relationships and relevance in clinics by doing what is best for the customer, always• Worked closely with compounding specialist counterparts to grow business within partner hospitals in order to provide tailored medicine to patients and fill gaps in care where non-specialty medications lack and to help growth in client compliance • Certified CTP OSHA Trainer (renewed annually) Show less

• 

  National veterinary associates

  May 2021 - Mar 2022

  Director of business development

  • Built relationships with doctors across the industry to provide support for career transitions including partnership and retirement • Worked closely with operations team and industry contacts to provide business development and planning education – facilitated events to provide information from industry experts on how to showcase their practice to potential buyers • Built pipeline of target hospitals to help support NVA continued growth through acquisitions• Successfully signed a hospital within 3 months of employment – supported the deal through the final stages of closing in a timely manner and continued to support the selling doctor through his transition post acquisition• Worked in close coordination with our M&A Team and VP of Business Development who help structure, process and integrate the deals from initial analysis through Letter of Intent and beyond• Worked closely with the Senior Leadership Team as well as the Research team to identify and prioritize attractive potential veterinary hospital partners• Built sturdy relationships with target hospitals through slow down of acquisitions Show less

• 

  Indevets

  Mar 2022 - now

  Pioneer SSM - design, implement, trouble shoot and deploy new company function. Responsible for driving business growth and fostering strong relationships with Partner Hospitals, maximizing current partnerships, identifying new opportunities for expansion, and ensuring the overall success of the Associate IndeVet program. Strong focus on client relationships, while also overseeing the non-clinical aspects of Associate IndeVets, ensuring that they meet the highest standards of professionalism and quality. Manage and help support team of veterinarians in the day-to-day non-clinical performance of their jobs and personnel actions, leading by example and providing hands-on coaching.Working cross departmentally to maintain a pipeline of qualified talent that aligns with client's needs. Show less

  • Senior Strategic Support Manager

    Dec 2024 - now

  • Strategic Support Manager

    Feb 2024 - now

  • Hospital Development Representative

    Mar 2022 - Mar 2024