Experience

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  Alco mobile

  Dec 2013 - Apr 2015

  Mobile technician

  Mobile Lab TechnicianSolution All Hardware or Software Problem...

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  System limited

  Dec 2015 - Jun 2016

  Business process outsourcing

  Data Processing Executive

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  Faysal bank limited

  Jan 2019 - Aug 2022

  Officer vendor management and implementation

  Induct new vendors, manage existing vendors. (Invoicing, payments, services).Educate Vendor’s for their different issues.Responsible for office documentation, correspondence, daily reports of Vendor enlist / desilted.Maintaining Daily & Monthly MIS.Conduct the vendor visits (where required). Perform process of Due Diligence of new Vendor(s). Coordination with Central and North region for vendor. Help out other department for new vendor opening. Review vendor ECIB report. Process the vendor screening from CAAML. Perform final enlistment in Oracle Financial. Process the WAQF Cases and Processing.Administer & monitor complaints throughout all branches with a defined complaint system.Comply with immediate Actions & Communicate directly to Bosses.Collaborate with procurement and legal to ensure contracts deliver value while ensuring business flexibility and minimizing risk.Execute best practices and processes for managing Good suppliers and vendors, with focus on performance of Services.Plan and manage projects to ensure effective and efficient execution in line with established processes and guidelines and guardrails of scope, timeline, budget and quality.Coordination with Maintenance Team for repairing & MaintenanceDiagnose and assigns tasks to allocated resource with efficient manner and in time Show less

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  Fluid technology international (private) limited

  Sept 2022 - Mar 2023

  Business development consultant (corporate sales)

  Currently Working with Vey water as Business Consultant at Corporate Division Karachi, Region.Setting sales goals and developing sales strategies.Handling customer questions, inquiries, and complaints.Preparing and sending quotes and proposals.Contacting potential and existing customers on the phone, by email, and in person.Researching prospects and generating leads.Strong, relationships with function, leaders, sales and market.Manage Customer Visit.Team Players.Proficient in MS word excel & power point. Show less

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  Careem

  Mar 2023 - Jun 2024

  Customer care associate

  Currently working with Careem as Customer Care Associate at Care Operation Department, Karachi Office with underneath mentioned key responsibilities.To provide better services to Careem Premium Customer, individual, subscribers and corporate clientsOn-spot problem identification and resolution (if possible)Inter-departmental co-ordinationCustomers satisfactionHandling annoyed customersSolving customer problems on callTo ensure high retention level of facilitate existing corporate clients To identify & resolve customer issues/complaints & resolve them within defined TAT’s Adherence & compliance to company policies & procedures Ensuring timely escalation and reporting Show less

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  The aga khan university hospital (pakistan)

  May 2024 - now

  Transport supervisor

  I Currently working with Aga Khan Hospital as Transport Assistant at Administration Department, Karachi.Monitor transport performance on operations, safety and compliance on regular basis and take corrective actions, where necessary.Ensuring compliance with all legal and regulatory requirements and all applicable corporates transport policies.To provide better services to individual, subscribers and corporate user.On-spot problem identification and resolution (if possible)Solving query on call Adherence & compliance to company policies & procedures Ensuring timely escalation and reporting Show less