
Timeline
About me
Regional Operations Manager at Global Travel
Education

Ain shams university
1999 - 2003Bachelor's degree spanish language and literature goodActivities and Societies: Sports Competition
Experience

United international group
Jan 2003 - Dec 2003Sales representative Maintain The Customer Satisfaction & Solve Their Problems. Work With Journey Plan To Achieve The Company Targets. Concentrate with the Biggest Customer to Maximize the Volume React In Positive way in Solving Problems.

Zahid travel
Mar 2004 - Sept 2019Responsibilities• Plan and priorities personal sales activities to achieve agreed sales and revenue target - especially managing staff productivity.• Maintain and develop existing and new corporate customers through appropriate propositions and ethical sales methods, to optimize revenue, business growth, and customer satisfaction.• Monitor and report on market and competitor activities and provide relevant reports to the higher management.• Prepare technical , commercial proposal , required for bidding process for large enterprise • Liaising with Airlines Travel partners, Suppliers hotels, to attain incentive deals and enhance relationship.• Collection of overdue payments, data base enhancement, managing budgets, maintaining records and producing monthly/ Quarterly reports.• Ensuring that staff adheres to financial & operational procedures and that any training needs are identified and addressed.• Managing & motivating staff to meet targets, thus ensuring the profitability of the company.• Meeting regularly with higher management people to provide feedback on branch & staff performance.• Attend general assembly and regional meetings to enhance networking with LCC partners & preferred suppliers located worldwide. Show less Responsibilities• Plan and priorities personal sales activities to achieve agreed sales and revenue target - especially managing staff productivity.• Maintain and develop existing and new corporate customers through appropriate propositions and ethical sales methods, to optimize revenue, business growth, and customer satisfaction.• Monitor and report on market and competitor activities and provide relevant reports to the higher management.• Prepare technical , commercial proposal , required for bidding process for large enterprise • Liaising with Airlines Travel partners, Suppliers hotels, to attain incentive deals and enhance relationship.• Collection of overdue payments, data base enhancement, managing budgets, maintaining records and producing monthly/ Quarterly reports.• Ensuring that staff adheres to financial & operational procedures and that any training needs are identified and addressed.• Managing & motivating staff to meet targets, thus ensuring the profitability of the company.• Meeting regularly with higher management people to provide feedback on branch & staff performance.• Attend general assembly and regional meetings to enhance networking with LCC partners & preferred suppliers located worldwide. Show less Responsibilities• Plan and priorities personal sales activities to achieve agreed sales and revenue target - especially managing staff productivity.• Maintain and develop existing and new corporate customers through appropriate propositions and ethical sales methods, to optimize revenue, business growth, and customer satisfaction.• Monitor and report on market and competitor activities and provide relevant reports to the higher management.• Prepare technical , commercial proposal , required for bidding process for large enterprise • Liaising with Airlines Travel partners, Suppliers hotels, to attain incentive deals and enhance relationship.• Collection of overdue payments, data base enhancement, managing budgets, maintaining records and producing monthly/ Quarterly reports.• Ensuring that staff adheres to financial & operational procedures and that any training needs are identified and addressed.• Managing & motivating staff to meet targets, thus ensuring the profitability of the company.• Meeting regularly with higher management people to provide feedback on branch & staff performance.• Attend general assembly and regional meetings to enhance networking with LCC partners & preferred suppliers located worldwide. Show less • Increased Gross sales and Net revenues by 20 %• Suggested new products that increased earnings by 15 %.• Received company’s highest sales award seven years in a row.• Staff developing to achieve a significant customer satisfaction• Improving the ability to sell all the travel related services.• Planning Local & International Marketing campaigns & Sales Blitz • Experience & promote new products.• Solid negotiations with a vast variety of different suppliers.• Circulate & update all the related industry information.• Scientific methodology in problem solving. Show less
Retail Manager
Jan 2019 - Sept 2019Acting Regional Business Manager
Jan 2019 - Sept 2019Acting Area Manager
Jan 2017 - Dec 2018Business Development Manager Al-Jubail
Jan 2016 - Dec 2016Acting Area Tours Manager
Jan 2012 - Dec 2015Tours Supervisor Al Khobar
Jan 2008 - Dec 2011Tours Executive
Mar 2004 - Dec 2007

Global travel
Oct 2019 - nowRegional operations manager• Plan and priorities personal sales activities to achieve agreed sales and revenue target - especially managing staff productivity.• Maintain and develop existing and new corporate customers through appropriate propositions and ethical sales methods, to optimize revenue, business growth, and customer satisfaction.• Monitor and report on market and competitor activities and provide relevant reports to the higher management.• Prepare technical , commercial proposal , required for bidding process for large enterprise • Liaising with Airlines Travel partners, Suppliers hotels, to attain incentive deals and enhance relationship.• Collection of overdue payments, data base enhancement, managing budgets, maintaining records and producing monthly/ Quarterly reports.• Ensuring that staff adheres to financial & operational procedures and that any training needs are identified and addressed.• Managing & motivating staff to meet targets, thus ensuring the profitability of the company. Show less
Licenses & Certifications

It tecnologhy system
International british institute ibiMar 2003
Citrix certified administrator for citrix netscaler 10
SaudiJan 2019
Hotel sales specialist
Marriott internationalApr 2004
Etravel accounting system
Zahid travelJan 2017
Marriott gds system training
Marriott internationalApr 2004
Microsoft outlook 2013
Zahid travelJan 2018
Ibm certified application developer - lotus notes and domino 8.5
Zahid travelJan 2017
Languages
- arArabic
- enEnglish
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