Experience

• 

  Godfrey & hicks ltd

  Jun 2007 - Sept 2007

  Intern

  Summer Intership.

• 

  Griffins

  Jun 2009 - Sept 2009

  Intern

  Summer Internship

• 

  Financial advisory

  Oct 2009 - Jun 2010

  Customer service

  Selling Pension Plan programs to retail customers.

• 

  Citi

  Sept 2011 - Oct 2019

  - Direct manager of developers/automators/analysts/project coordinators team. - Responsible for the Business Process Automation & Optimization Program- Team BOW consist of over 200 projects & initiatives delivered for stakeholders in EMEA & APAC regions- Delivering values & benefits like: FTE & $ savings (headcount efficiencies) / MTPs reduction / strategic STP program enabler / Platinum Client on-boarding enabler / implementing Clients Change Requests / decreasing Operational Risks)- End 2 end project life cycle: sourcing automation ideas, Use Case assessment, POC, BRD, FRD, UAT test cases & PVT/Parallel Run successful criteria.- Team responsible for providing effective Production Support: Maintenance for automated processes (on average 2 000 CRs implemented per year) - Vendor Managment: development of new, innovative software capabilities.- Active member of SSO People Strategy Innovation & Continuous Improvements Steering Committee- Creator of first Power User (In-Business) RPA working group in CSC Poland. First succesfull RPA POCs delivery in PU approach. Show less Participant of graduates developement programme: Managment Associate / Rozwój na Bank in Citi Bank Handlowy. Close cooperation with senior managers during assignment rotations in different bank departments: Rotation in Special Task Force for Bank Handlowy Management Board:- Project Manager for implementation of the Polish FSA (KNF) outsourcing regulatory requirements. - Coordination of Regional Outsourcing Approval Committee (ROAC) process between EMEA Citi Outsourcing Governance and Citibank Handlowy.Rotation in Compliance Department:- Business Analyst for analysis of Master Service Agreement (MSA) and Statement Of Work (SoW) agreements for IT services with 3rd party vendors. (Gap analysis: Service Providers Inventory, Data Flows, Applications Architecture Diagrams etc.)Rotation in IT Strategy Projects Delivery Team:- Assistant Project Manager for creation project plan for migration from PRIME to ECS+ system (Workshops, WBS)Rotation in Custody Operations Department:- Project Coordinator for implementation of the Polish FSA (KNF) recommendations D & M.- Creation of plan for vendor applications agreements sign off.Rotation in Research & Development (R&D) Center :- Preparation of analysis & report: “Existing possibility of financing Citibank Handlowy R&D projects with EU funds.”Rotation in CSC Lodz Center- Project Coordinator for migration of Loans Operations team from Warsaw to Lodz. - Set up of Cooperation Committee between CSC and University of Lodz & University of Technology.Rotation in Mortgage Operations Department:- Mortgage verification process mapping & process re-engineering. Show less

  • Automation Team Manager & Program Manager (ETL & RPA)

    Jan 2017 - Oct 2019

  • Automation Project Manager (ETL & RPA)

    Jul 2013 - Dec 2016

  • "Managment Associate" Development Program

    Sept 2011 - Jul 2013
• 

  Jpmorganchase

  Nov 2019 - now

  Leading research for: BI, Data Modelling, Could, AI, Workflow or Agile managment softwareBuilding PoC (Proof of Concepts), implementation of Pilots and new applications onboarding (Dev/UAT/Prod)Creation of: Operating Models, Roadmaps, BOWs, KPIs, training programs and new tools adotpion strategy.Member of firmwide: Product Cabinets, working groups & workshops Recruitment, team building & integration, coaching & employees development, team performance improvement.Agile roles: Product Owner, Scrum Master, Product Manager Accountable for processes improvments & automation (ETL & RPA)Responisble for JPMC Warsaw Corporate Center Operational Readiness for Cloud migration program.

  • Innovation Lead: Research & Development Team Manager

    Nov 2021 - now

  • Team Manager

    Jan 2021 - Oct 2021

  • Program Manager, EMEA Intelligent Automation Team

    Nov 2019 - Dec 2020