Experience

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  Restaurant mélange

  Jul 2015 - Apr 2017

  * Greeting guests and taking drink and food orders * Staying attentive to the needs of guests in the dining area* Delivering food from the kitchen to the guests* Ensuring the food order is made correctly by kitchen staff and looks presentable for guests* Following health code standards with regards to the handling of food* Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more... Show less * Obtain and Maintain a working knowledge of all food menus including carryout and catering menus* Assure guests have everything they need on the tables after delivery of food. * Ensures guest has proper silverware, napkin, share plates when delivering food. * Keep kitchen station clean and organized.* Utensils & steak knives polished and stocked.* Assist all servers, bartenders and managers with carrying of plates.* Communicate effectively and courteously with guests, and co-workers.* Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)* Perform calmly and effectively under stressful conditions.* Promote an atmosphere of teamwork by assisting co-workers. Show less

  • Waiter

    May 2016 - Apr 2017

  • Food Runner

    Jul 2015 - May 2016
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  Tripoli scope company

  Dec 2016 - Nov 2018

  Data entry

  I was working as a Data entry specialist, for a part-time 3 days a week in the night shift.Following up with daily news to upload them on our websites.Create a dialogue text for every new post that follows the news of politicians.Follow-up with the Social media dramatical news.

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  Rawand cuisine

  Jun 2017 - Oct 2018

  Captain waiter

  • Opening theTeam Resturant • Training Sessions, creativity ideas.• Food service learning and developed• Present menu, answer questions and make suggestions regarding our menu• Food and beverages taking order by organized plan.• Deliver food and beverages to any table as needed• Team work and collaboration • Shine Cutleries, plates and glasses at the closing.• Learning everything in multicuisine sequence of service.• Ownership by resolving customer issues to their overall satisfaction. Show less

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  Poul d'or resturants

  Nov 2018 - Jul 2019

  Floor supervisor

  • Developing the Team, by learning cources.• open and close resturant.• cash cheching and counting.• inveteries each checklist every week.• Present good experience, answer questions and make suggestions regarding our menu • follow up with Delivery - food and beverages orders for home• E-Learning sequence of Raw chicken and meat services• Follow the standards and quality of fast food.

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  Alshaya group

  Sept 2019 - Nov 2022

  * Greet and escort customers to their tables.* Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).* Prepare tables by setting up linens, silverware and glasses.* Inform customers about the day’s specials.* Offer menu recommendations upon request.* Up-sell additional products when appropriate.* Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization.* Communicate order details to the Kitchen Staff.* Serve food and drink orders.* Check dishes and kitchenware for cleanliness and presentation and report any problems.* Arrange table settings and maintain a tidy dining area.* Deliver checks and collect bill payments.* Carry dirty plates, glasses and silverware to kitchen for cleaning.* Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).* Follow all relevant health department regulations.* Provide excellent customer service to guests. Show less

  • Assistant Restaurant Manager and catering Coordinater

    May 2022 - Nov 2022

  • Acting Restaurant Supervisor and catering coordinater

    Nov 2020 - May 2022

  • Captain Waiter

    Sept 2019 - Nov 2020
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  Jo malone london

  Jun 2020 - Aug 2020

  Customer service representative

  *Deliver exceptional customer service Maximise sales performance and productivity* Stylist specialist Representative* Always cleanless and well organized, presentable * Team management Communicate effectively* Build collaborative relationships acrossdepartment store* Create, organise and execute in store events* Effectively manage stock and inventory* Maintain high VM standards and workenvironment* Complete any administrative tasks to a highstandard and in a timely manner* To be aware of competitor activity and todrive an omni-channel approach Show less

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  Adyaf gulf co. ltd.

  Jan 2023 - Oct 2023

  Restaurant manager & assistant catering manager

  1. Estimate future needs for goods, kitchen utensils and cleaning products2. Train new and current employees on proper customer service practices3. Regularly review product quality and research new vendors4. Stock and Product Cost – Quality Control follow-up5. Coordinate daily Front of the House and Back of the House restaurant operations6. Control operational costs and identify measures to cut waste7. Monthly upgrade of Market updates8. Create detailed reports on weekly, monthly and annual revenues and expenses9. Promote the brand in the local community through word-of-mouth and restaurant events10. Implement policies and protocols that will maintain future restaurant operation.11. Stock – Inventory Reputation of products saving12. Deliver superior service and maximize customer satisfaction13. Manage restaurant’s good image and suggest ways to improve it14. Ensure compliance with sanitation and safety regulations15. Organize and supervise shifts16. Recommend ways to reach a broader audience (e.g. discounts and social media ads)17. Appraise staff performance and provide feedback to improve productivity18. Respond efficiently and accurately to customer complaints19. Reaching Business Target and cross the benefit of yearly bonuses.20. KPIs Reading and DSR Reports Analysis21. Business Developing Business and increase the expecting targets.22. Team management and management configuration 23. Company System Setup skills and computer ( IT ) skills/ Show less

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  Le grenier a pain middle east

  Oct 2023 - Sept 2024

  Branch manager & catering assistant

  1. Coordinate daily Front of the House and Back of the House restaurant operations2. Organize and supervise shifts3. Regularly review product quality and research new vendors4. Stock and Product Cost – Quality Control follow-up5. Estimate future needs for goods, kitchen utensils and cleaning products6. Control operational costs and identify measures to cut waste7. Monthly upgrade of Market updates8. Create detailed reports on weekly, monthly and annual revenues and expenses9. Promote the brand in the local community through word-of-mouth and restaurant events10. Implement policies and protocols that will maintain future restaurant operation.11. Stock – Inventory Reputation of products saving12. Deliver superior service and maximize customer satisfaction13. Manage restaurant’s good image and suggest ways to improve it14. Ensure compliance with sanitation and safety regulations15. Train new and current employees on proper customer service practices16. Recommend ways to reach a broader audience (e.g. discounts and social media ads)17. Appraise staff performance and provide feedback to improve productivity18. Respond efficiently and accurately to customer complaints19. Reaching Business Target and cross the benefit of yearly bonuses.20. KPIs Reading and DSR Reports Analysis21. Business Developing Business and increase the expecting targets.22. Team management and management configuration 23. Company System Setup skills and computer ( IT ) skills/ Show less

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  Alnahla group | مجموعة النهلة

  Aug 2024 - now

  • Assistant General Manager

    Sept 2024 - now

  • Assistant Restaurant Manager at Lapérouse

    Aug 2024 - Oct 2024