Experience

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  Premier urgent care

  Aug 2013 - Oct 2013

  Accounting assistant

  Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.Used accounting software to prepare weekly and monthly financial reports.Maintained clean and organized files by keeping accounts payable records up-to-date.

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  Boneyard joe's

  Sept 2013 - Mar 2014

  Cook

  Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.Prepared meals efficiently under time constraints for timely service during peak hours.Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

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  Cadia rehabilitation - broadmeadow

  Mar 2014 - Nov 2014

  Activities assistant

  Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.Planned, coordinated, and implemented activities to address needs of participants with varying abilities.

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  Skotz manufacturing

  Nov 2014 - Nov 2015

  Accounting assistant

  Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.Used accounting software to prepare weekly and monthly financial reports.Maintained clean and organized files by keeping accounts payable records up-to-date.

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  Rhino contracting, llc

  Nov 2015 - Jan 2016

  Construction laborer

  Understood and followed verbal and written instructions to complete work correctly.Worked alongside team to accomplish work goals according to schedule.Loaded, unloaded, and moved material to and from storage and production areas.Maintained organized and clean work areas at all times on job sites.

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  Vivint

  Apr 2016 - Jun 2016

  Licensed monitoring professional

  Self-motivated, with a strong sense of personal responsibility.Worked effectively in fast-paced environments.Skilled at working independently and collaboratively in a team environment.Proven ability to learn quickly and adapt to new situations.

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  Elwood staffing services, inc.

  Jun 2016 - Aug 2016

  Line worker

  Collaborated with team members to meet daily quotas and improve overall productivity on the line.Participated in training sessions to enhance skills and knowledge.Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.

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  Denny's

  Aug 2016 - Aug 2017

  Server

  Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.Served food and beverages promptly with focused attention to customer needs.Worked with POS system to place orders, manage bills, and handle complimentary items.Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

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  Romano's macaroni grill

  Mar 2017 - Aug 2017

  Server

  Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.Served food and beverages promptly with focused attention to customer needs.Worked with POS system to place orders, manage bills, and handle complimentary items.Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

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  Connexionpoint

  Aug 2017 - Jan 2018

  Licensed health insurance agent

  Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options. Show less

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  Liberty tax

  Jan 2018 - Mar 2018

  Tax specialist

  Maintained thorough and current understanding of applicable tax laws.Collaborated with cross-functional teams to ensure seamless communication and coordination on tax-related matters.Reviewed financial statements for accuracy and integrity.Worked with individuals, trusts and companies to manage tax compliance and reporting needs.

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  Tia's yummies

  Mar 2018 - Jun 2019

  Business owner

  Managed day-to-day business operations.Developed and maintained strong relationships with clients, resulting in repeat business and referrals.Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

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  Tower health urgent care, llc

  Jun 2018 - Jun 2020

  Accounts receivable clerk

  Prepared and mailed invoices to customers, processed payments, and documented account updates.Submitted cash and check deposits and generated cash receipts to record money received.Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.

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  Microsoft

  Feb 2022 - May 2022

  Student agent

  Resolved caller issues quickly and thoroughly.Handled and promptly resolved customer complaints to maintain professional relationships.Informed clients of policies and procedures.Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.

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  Extra handyman services, llc

  May 2022 - Feb 2023

  Construction laborer

  Understood and followed verbal and written instructions to complete work correctly.Worked alongside team to accomplish work goals according to schedule.Loaded, unloaded, and moved material to and from storage and production areas.Maintained organized and clean work areas at all times on job sites.

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  Starbucks

  Feb 2023 - Sept 2023

  Coffee master

  Boosted sales with engaging product presentations and upselling techniques tailored to individual customer preferences.Conducted informative coffee tastings for customers, broadening their knowledge about various coffee origins and flavor profiles.Expanded my own knowledge of the industry through continuous professional development.Maintained high levels of cleanliness, ensuring an inviting atmosphere for customers to enjoy their coffee experience.

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  Mednow urgent care

  Sept 2023 - now

  Revenue cycle manager

  Monitored and guided revenue cycle operations.Implemented process improvements, ensuring accurate charge capture and coding compliance.Provided staff training on revenue cycle management best practices increasing productivity across the department.Completed financial reporting and analysis for billing revenue cycle.Streamlined workflows to minimize claim rejections and maximize reimbursement rates from insurance providers.