Experience

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  Insolutions global pvt ltd

  Sept 2007 - Sept 2010

  Programmmer

  • Software requirement analysis and design.• Coding as per the design by keeping the coding standard same and compatible.• Prepare the Unit Test Plan and Unit Test documents for every process.• Maintain the functionality and compatibility with the new architecture.• Worked as an on-site coordinator for the defect delivery as well as defect handling.• Discussing the defects with Business Analyst and taking the defects to closure.• Handling the Release management• Resolving Production issues as well Show less

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  Intellect design arena ltd

  Sept 2010 - Mar 2020

  Project lead

  Coordinated and monitored activities of all parties involved in the project to ensurethe system is completed on time and within budget.• Responsible for risk assessments and deploying management and responsestrategies to prevent roadblocks.• Collaborated with project team to maintain communication channels and identifyand resolve issues.• Managed daily project activities and resources and acted as escalation point forissues and responsible for creating and executing remediation strategies.• Led, mentored, and trained a 24*7 project production support team offshore and on site.• Established project deadlines, set tasks, and monitored overall production systemperformance, raising alarms to avoid production down time.• Assisted client to offshore production support work successfully.• Created and maintained project documentation producing status reports forstakeholders and management from data analysis.• Prepared reports for governance review, suggesting areas of improvement with solidplans.• Coordinated with teams to identify and analyse potential Severity 1 and Severity 2incidents and provided efficient resolutions.• Managed Severity 1 incidents independently providing work around and RCA at theearliest.• Decided on escalation of incidents by severity and complexity of production andcollaborated with teams to find resolution.• Ensured that all projects were delivered on-time, within scope and within budget.• Understands client business needs, data management, and requirements. Resolvesissues in a thorough and timely manner.• Used appropriate methodologies to manage projects ensuring the highest levels ofcustomer satisfaction.• Identified and implemented different process models to meet SLA’s and proactivelydeliver on business objectives.• Coordinated between business and technical teams to establish deadlines forassigned projects, set tasks, monitor, and summaries progress. Show less

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  South gloucestershire council

  Jul 2021 - Aug 2022

  Sr. agile business analyst

  Creating business requirements in consultation with stake holders Defining the vision for the Product & working on wire frame with UX Managing the Product backlog & sprint planningManaging the Prioritization of requirements Converting the Requirements into Epics & Features & User storiesResearch, analyse and recommend business solutions for a service areaEvaluating progress at each iteration and overseeing the developmentsDemo of new functionality to the stake holders and Clien Show less

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  Jpmorgan chase & co.

  Aug 2022 - now

  Business analyst

  Uses defined or documented processes to collect and define requirements from businesses or functional areas.Coordination with cross functional team, stakeholders, and business leadersUses defined or documented processes to collect and define requirements from businesses or functional areas.Provides data-driven recommendations and reports to businessFacilitate Training and Guidance to Technical TeamWriting Scope DocumentWriting Business Requirement Document, User Stories/ Use Cases, Acceptance CriteriaWorks with users and peers on planning, implementing, and supporting new or existing applications. Uses knowledge of business needs to provide design support to software and application development teams.Participates in process improvement reviews and summarizes business issues and client feedback for team's review. Working with vendors and SaaS technologies such as ServiceNow. Show less