
Timeline
About me
Program Manager & Executive Business Partner, PMP
Education

University of houston, c.t. bauer college of business
-Bachelor’s degree double major in marketing & mis cum laudeActivities and Societies: American Marketing Association, MISSO, Golden Key Honor Society, National Society of Collegiate Scholars
Experience

Southwestern company
May 2004 - Aug 2004Sales representative
Cisco systems
Jan 2005 - Jan 2009Account managerProvided solutions to customers on the entire Cisco networking portfolio within the Chicagoland area. Sales conducted primarily via a close partnership with value-added resellers (VAR) and solution providers.• Grew territory 23% year-over year by implementing and developing business plan and account strategies.• Shortened sales cycle and generated new business by creating ROI statements for technology investments as part of sales process by reviewing current systems and solutions.• Increased market share and identified new business by organizing and conducting Customer Executive Briefings and executive presentations at various local marketing events.• Increased pipeline by $1.5M and generated in $800K in revenue by engaging various local Value-Added Reseller such as CDW on joint sales calls, campaigns, and events.• Ensured territory success by working and creating cross-functional teams across different business units to match skill-sets and resources with client needs. Show less

Jameson sotheby's international realty
Jan 2009 - Oct 2015Real estate broker associateRealtor at Jameson Sotheby's International Realty, an innovative, full-service real estate company. Providing new development and residential real estate sales, leasing, and acquisition services.• Successfully consulted 10 clients in 2 months resulting in $1.75M worth of sales through the home purchase and sales process by tailoring the process for each client and continuing to review requirement at each step.• Ensuring a smooth and successful closing by working diligently with the Mortgage Specialist, Selling & Buying Attorneys, the co-op Broker, Inspector, and Title company for each contract.• Efficiently scheduled and executed “Showing Itinerary” by creating a detailed spreadsheet including time, address, and other pertinent information for each client.• Researched and vetted through an average of 500 properties per client based upon their criteria before recommending the Top 5. Show less

Mcgladrey
Jan 2010 - Jan 2011Business development managerManaged geographic territory consisting of IL, WI, and Eastern part of Iowa. Assumed lead role during software, hardware, and servers sales activities. Worked with major customers from financial services, manufacturers, and healthcare industries.• Generated $250,000 of gross revenue within first 4 months in territory by providing consultativesolutions sales and account management.• Exceeded target margin by 15% and enhanced profitability by aligning technology solutions to client needs through business and technology evaluations and analysis within 16 months of employment.• Increased technology business within existing client base by 25% resulting in $600K of margin through developing joint account penetration plans and cross-selling with Tax and Assurance Managing Partners. • Sourcing and expanding technology solutions provided to new and existing client needs by seeking, evaluating, and negotiating contract with new and existing vendors.• Ensured client success by matching internal skill-sets and resources through Pre- and Post-Sales Engineers, Directors, and Vendors with technology solution appropriate for each client. Show less

Yorimei, inc
Jan 2011 - Jan 2014Executive assistant / personal assistantProvided complex and confidential personal and administrative support to busy professionals.• Manage calendar appointments, resolved conflicts and prepared any necessary documents for the Executive.• Schedule domestic and international travel arrangements by coordinating with 3rd party travel agency and provided detailed travelitinerary.• Assisted with tracking and processing AR/AP through the use of Quickbooks to ensure on-time payment.• Plan and execute successful events and fundraisers by understanding the goal and creating and executing a detail plan.• Systematize 11 years’ worth of financial files within 3 weeks with the utmost confidentiality by working closely with the CFO.• Prepare and submit detailed expense report by excellent record keeping and maintaining associated receipts.• Summarize 200 daily emails by creating a daily report prioritizing between clients and person; drafting appropriate responses to ensure 100% of critical emails from clients are addressed. Show less

The university of chicago
Apr 2014 - Feb 2015Executive assistantExecutive Assistant to Nobel Laureate Director of the Center for the Economics of Human Development. • Effectively manage and handle over 200 sensitive daily emails and telephone communication to coordinates information flow from Dr. Heckman’s office; representing him to other University executives, offices and outside agencies including but not limited to non-profit agencies, Governor office and the White House.• Confidentially maintains Dr. Heckman’s calendar of 45 yearly event invitation, 25 media interviews and 50 meeting requests by exercising considerable discretion, judgment and advising priorities and evaluating strategic use of executive's time.• Successfully managing and coordinating competing complex projects and meeting logistics by working closely with organizers through various corresponding methods and researching attendee profiles ensuring Dr. Heckman is well prepared.• Robust research capabilities and utilizing Social Media platforms to provide a tailored approach to disseminate and synthesizing relevant information to prepare special reports and summaries.• Ability to determining competing and concurrent work priorities and scheduling work flow to meet tight deadlines including working evenings and weekends; and ensuring accuracy and timeliness of work.• Scheduling and arranging complicated domestic and international travel arrangements with many legs including flights, trains, ground transportation, and hotel accommodations with proximity to event locations. Show less

Transunion
Mar 2015 - Feb 2024Responsible for the the successful launch, planning, monitoring, and execution of our flagship Financial Services Summit in all 6 key international regions Executive Assistant to EVP of Global Strategy and Corporate Development
Brand Governance Program Manager
Aug 2021 - Feb 2024Executive Business Partner/Project Manager
Aug 2019 - Aug 2021Global Research & Consulting Program Manager
Jan 2017 - Aug 2019Executive Administrative Assistant
Mar 2015 - Jan 2017
Licenses & Certifications

Cisco certified design associate (ccda®)

Cisco sales expert

Project management professional (pmp)
Pmi chicagoland chapterDec 2017
Volunteer Experience
VP of Internal Affairs
Issued by Chicago Taiwanese American Professionals (TAP-Chicago) on Apr 2012
Associated with Patty HahlBoard Member/Fifty for the Future Producer & Sponsorship Coordinator Chair
Issued by Illinois Technology Foundation on Jan 2011
Associated with Patty Hahl
Languages
- enEnglish
- chChinese
- jaJapanese
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