Experience

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  Intravenous therapy services

  May 2001 - Sept 2004

  Receptionist

  • Answered customer inquiries and triaged calls• Typed nursing orders, reports for managers, and physician treatment plans• Data entry for nursing quality improvement reports• Provided quality customer services to employees and clients

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  Charlotte russe

  May 2003 - Mar 2012

  Assistant manager

  • Promoted from Key Holder to Assistant Manager within 6 months• Reconciled cash drawers and made bank deposits• Managed staff of 30 sales associates, and 2 Key holders• Led floor sets and merchandise moves• Provided direction and motivation to employees• Managed daily store operations including: opening and closing procedures, hourly sales,reporting and data analysis• Examined merchandise to verify that it was correctly priced and displayed• Trained and developed new associates on POS system and key sales tactics• Generated repeat business through quality customer service Show less

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  Right at home kc

  Mar 2011 - now

  Cna/ client care coordinator

  • Processed billing and payroll for all patients and employees• Established personalized care plans for patients• Assisted in placing appropriate caregivers with specific qualities to meet the needs of each patient• Guided and inspired patients with activities of daily living• Implemented safe transfers and transport of patients• Maintained positive environments for patients in a loving and caring way

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  Aeropostale

  Jun 2011 - Jan 2012

  Assistant manager

  • Reconciled cash drawers and made bank deposits• Managed staff of 25 sales associates, and 2 team leaders• Assigned employees to specific duties to best meet the needs of the store• Managed daily store operations• Supported account on meeting sales goals for each hour/ week/ month• Empowered staff to appropriately handle difficult and complicated sales• Examined merchandise to verify that it was correctly priced and displayed• Increased profits through effective sales training and troubleshooting of profit loss areas• Completed profit and loss performance reports• Trained and developed new associates on POS system and key sales tactics• Implemented a new ordering process and identified poor work habits to improve process effectiveness• Generated repeat business through exceptional customer service Show less

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  Fit4you by lt

  Jan 2014 - now

  Owner/ coach/ personal trainer

  •Created Fit4You by LT with the concept of creating a lifestyle through fitness and nutrition while teaching women to be confident and strong•Prepped athletes through 20 week transformations for bodybuilding competitions in bikini, figure, and physique•Developed personalized resistance programs, cardio routines and nutrition plans for optimal results•Instructed clients on proper equipment use as well as exercises to be done at home•Provided exceptional customer service, securing 75% of new clients through referrals Show less

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  Active chiropractic

  Jun 2016 - now

  Office manager

  *Managed financial transactions, payments, collections, credit transactions, and billing for an office of about 4000 patients.*Performed collection of medical debts and services from Worker's Compensation, personal injury, cash and private insurance carriers*Managed patient medical data, insurance coverage, doctor's orders and appointment scheduling.*Proficient in QuickBooks.*Provided exceptional customer service, securing new clients through referrals.