
Prabhat Neupane
Customer Service Representative

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About me
Looking for New Job Opportunity| Ex-Daawat| FMCG| Sales & BD
Education

St. Francis D'Assisi Junior College, Mumbai
2010 - 2012Higher Secondary Education/Intermediate/10+2 Science 81.83%Completed my 10+2 from Maharashtra State Board for Higher Secondary Education. My subjects were Maths, Biology, Physics, Chemistry, English and Hindi

St. Francis D'Assisi High School, Mumbai
2001 - 2010Secondary Education 86%
Siva Sivani Institute Of Management
2018 - 2020Post Graduate Diploma in Management Triple Specialization: Marketing, Operations & Business Analytics 76.8%Activities and Societies: Winner of Mr. Fresher's Talent & Personality Contest, September 2018 Runner-up for Case Presentation at CMR College of Engineering & Technology, December 2018
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Vidyalankar Institute of Technology Pearl Center Senapati Bapat Marg Dadar (West) Mumbai 400 028
2012 - 2016Bachelor of Engineering (B.E.) Biomedical/Medical Engineering 70.31Activities and Societies: Member of Book Club (A subdivision of Hobby Club Committee) in college, Member of Creative team for Biomedical Students Association (BMSA) in college, Documentation Head and Joint General Secretary for Biomedical Education Society of India-Vidyalankar Chapter (BMESI-VIT)
Experience

Domino's Pizza
Aug 2013 - Jun 2018Customer Service RepresentativeTo place orders for the customers and handle their grievances over the phone were my main job tasks at Dominos Pizza

Bhabha Atomic Research Centre
Jul 2015 - Mar 2016TraineeFinal Year project done here as partial fulfillment of Bachelors Degree in Biomedical Engineering submitted to University of Mumbai, 2016 on the topic 'Tele-stethoscope for Lung Sounds: Implementation, Testing and Interfacing' under the guidance of scientific officer Ms. Sadhana Mandlik

Vision Medical Systems- Wipro GE Healthcare
Feb 2017 - Feb 2018Service EngineerWorked as service engineer in Vision Medical Systems- service dealer of Wipro GE Healthcare for west zone India. Worked for Marquet division of GE medical equipments comprising of heart diagnostic equipments and patient monitors. Key job responsibilities that I handled were:• Direct or coordinate manufacturing, construction, installation, maintenance, support, documentation, or testing activities of biomedical equipments to ensure compliance with specifications, codes, or customer requirements.• Inspect completed installations and observe operations to ensure conformance to design and equipment specifications and compliance with operational and safety standards• Investigate customer or public complaints, determine nature and extent of problem, and recommend remedial measures• Modify, maintain, and repair medical equipment and systems to ensure that they function properly• Educate equipment operators on the proper use of equipment Show less
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LT Foods LTD (D A A W A T Basmati Rice)
Jan 2020 - nowSales OfficerHandle the ecommerce business (part of modern trade) for Daawat brand in west zone of India
Licenses & Certifications

Negotiation and Conflict Resolution
Open2StudyDec 2018- View certificate

Big Data for Better Performance
Open2StudyOct 2018 
Human Resource
Open2StudyOct 2018
Understanding Common Diseases
Open2StudyMar 2017- View certificate

Mobile Robotics
Open2StudyFeb 2017 - View certificate

Inbound Certification
HubSpot AcademyApr 2019 - View certificate

Foundations of Marketing Analytics
Coursera Course CertificatesFeb 2019 - View certificate

Google Tag Manager Fundamentals
GoogleAug 2019 - View certificate

PPC Fundamentals Exam
SEMrushApr 2019 
Access to Employment with Life Skills
NASSCOM FoundationJan 2017
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