Experience

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  Advanced hospitality solutions (a.h.s)

  Sept 2005 - Apr 2007

  Software engineer delivery

  Successfully implemented infrastructure AD, DNS, DHCP, and ISA server projects' needs, which improved system performance and stabilityCustomized AHS ERP systems, Front Office desk, accounting back office, POS, Timeshore, HR, and retail pro, to fit all supported clients, which improved the software's usability efficiency.Provided clients and users training on how to use AHS readymade systems, which improved their productivity and reduced the need for technical support.Successfully handled hardware and software problems and resolved difficult and persistent technical issues, which improved the overall performance of the company's IT infrastructure. Show less

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  Petrojet

  May 2007 - Apr 2008

  Technical support specialist

  Successfully managed and maintained the local area network (LAN), including network hardware (servers and applications), which improved network performance and stability.Installed and configured new computers, software, applications, printers, and wireless access points, which improved the overall efficiency and reliability of the company's IT infrastructure.Provided technical support for Windows XP operating system issues, which improved end-user productivity and reduced downtime.Successfully managed and controlled all printers, plotters, and copiers machines, which improved printing efficiency and reduced costs. Show less

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  Saudi binladin group (sbg)

  Jul 2008 - Jun 2020

  System admin team leader

  Successfully managed the installation, configuration, and upgrading of IT environments, including LAN, WAN, switches, routers, firewalls, IP telephones, and backup solutions, which improved the overall efficiency and reliability of the company's IT infrastructure.Oversaw the study and implementation of a company's information technology projects, which resulted in the successful delivery of projects within budget and time constraints.Successfully managed and directed the Technical Support Team's duties and tasks in different sites and branches, which improved the team's productivity and performance.Provided recommendations for the improvement and growth of IT infrastructure and IT systems, which helped the company stay up- to-date with the latest technology trends. Show less

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  Gps printing & publishing (elmoasser books)

  Nov 2020 - now

  System admin section head

  Implemented and managed a virtualization environment via VMware ESXi, which resulted in significant cost savings and reduced hardware requirements.Successfully configured and managed Sophos and Forti firewalls and set traffic rules and policies, which improved network security and reduced the risk of cyberattacks.Deployed operating systems, applications, and security packages, which improved system performance and stability.Designed and applied internet security policies for each department via web filtering, app control, data leaks prevention, and traffic shaping, which improved network security and reduced the risk of data breaches. Show less