Deep Enrich
Mehedi hasan
714 followersTimeline
About me
Technical Support Engineer at Smart Technologies (BD) Ltd
Education
Dhaka polytechnic institute
2011 - 2015Diploma in engineering electronics technology 1st class
Daffodil international university-diu
2016 - 2019Bsc in electrical and electronic engineering 1st class
Experience
%20Ltd.webp)
Smart technologies (bd) ltd
Oct 2018 - nowTechnical support engineerClear understanding of Windows operating systems and networks (Servers and Workstations)Recognised technical certifications (Kaspersky)2 years’ experience using Anti-Virus softwareWorking in a customer facing support roleHave worked in IT for 2 years or moreHave excellent customer service skillsHave good troubleshooting skillsHave excellent verbal and written communication skillsShow understanding of corporate networksUnderstand malware investigation techniques Show less
Licenses & Certifications
- View certificate
Microsoft certified: security, compliance, and identity fundamentals
MicrosoftJan 2022
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