
Timeline
About me
Retail Multiple Outlet Manager
Education
Fox chapel area high school
2012 - 2016Mercyhurst university
2016 - 2020Bachelor of arts - ba hospitality administration/management juniorHospitality management with concentrations in event management and food and beverage. Graphic design minor.
Experience
Everyday gourmet
Dec 2015 - Jan 2019Cafe workerPrepared food for the Café as well as the catering jobs that we took on. When in the café I balanced the drawers, managed the cash register, and served food. When catering prepared trays to serve food to guests, greeted guests, answered any questions about the food.
Callous temp agency
Dec 2016 - Jan 2017CatererThrough this temp agency I catered events at different locations when they needed extra people to work. With this I served food, took orders, cleaned tables, and more.
Jersey boys pizzeria
Dec 2016 - Jan 2017BusserCleared tables, prepared boxes and to go orders, restocking of items
Research underwriters
May 2018 - Aug 2018Summer internOccasionally worked the front desk where I answered the phones, added and removed drivers from companies drivers lists, organized paperwork. When not at the front desk I emailed companies with their updated drivers lists and removed or added anyone they needed, ran driving history checks on all drivers, helped other coworkers with any small projects they had.
Erie yacht club
May 2019 - Jan 2020Summer internDining room manager and banquet manager
The george bar and grill
Jun 2021 - Apr 2022ServerStarted as expo and food runner and quickly moved to serving. Trained multiple expo and food runners while being a server. Made sure all customers were always happy and satisfied and wasable to give discounts to ensure an upset customer was leaving happy when necessary
Glacier raft co
Mar 2022 - Nov 2023Wedding and events coordinatorMy role as a wedding and events coordinator I communicate with clients in order to find out their needs and keep them up-to-date on the progress of the planning process for their event and build their layouts. I assist the client in the planning of the bar to ensure that their needs are met and ordering all beer, wine, and liquor for the event. As well as, building BEOs to ensure all staff are informed on the details of the event. Help set up and breakdown events including tables, chairs, decor, and the bar. Building invoices and administering all payment transactions. Manage venue tours and increase sales by ensuring strong client relations Show less
Whitefish mountain resort
Nov 2023 - nowRetail multiple outlet manager
Licenses & Certifications
National registry of food saftey professionals (nrfsp)
Mercyhurst universityOct 2018Responsible alcohol management program (ramp)
Mercyhurst universityMay 2018
Honors & Awards
- Awarded to Maia RussoAthletic Scholarship -
Volunteer Experience
Fundraising Volunteer
Issued by Pittsburgh Harlequins RFA on Jan 2009Associated with Maia Russo
Student Volunteer
Issued by Boys & Girls Clubs of America on Aug 2017Associated with Maia Russo
Languages
- enEnglish
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