Erica Graham

Erica graham

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location of Erica GrahamHelena, Montana, United States
Phone number of Erica Graham+91 xxxx xxxxx
Followers of Erica Graham151 followers
  • Timeline

    Dec 2005 - Oct 2008

    Administrative Assistant

    CENTURY 21®
    Oct 2008 - Sept 2009

    Management Trainee

    Enterprise
    Sept 2009 - Jan 2020

    Training Specialist

    Avadyne Health
    Feb 2020 - Oct 2020

    Account Manager and Marketing Specialist

    CorKat Cloud
    Oct 2020 - Nov 2022

    IT Training Development Specialist

    State of Montana DPHHS
    Current Company
    Nov 2022 - now

    Supoort Documentation and Training Lead

    One Inc
  • About me

    Support Documentation and Training Lead

  • Education

    • Carroll college

      2004 - 2008
      Bachelor of business administration - bba marketing and management

      Activities and Societies: Cheerleading

  • Experience

    • Century 21®

      Dec 2005 - Oct 2008
      Administrative assistant
    • Enterprise

      Oct 2008 - Sept 2009
      Management trainee

      Market to current and new/potential clients.

    • Avadyne health

      Sept 2009 - Jan 2020
      Training specialist

      Lead Training Specialist at Avadyne Health. My expertise with the company is customer service training, supervisor training, client training, continually building and developing our customer service model.

    • Corkat cloud

      Feb 2020 - Oct 2020
      Account manager and marketing specialist

      We are an MSP company with a Tier 3 Data Center that specializes in elite IT services and cloud solutions. I maintain our client relationships by bridging the gap between sales and operations, and by providing world class customer service to each person I work with. I specialize in helping to create marketing materials for our sales team, social media forums, and conferences/events that we attend. I most recently developed and deployed a customer service training program for the entire company. Show less

    • State of montana dphhs

      Oct 2020 - Nov 2022
      It training development specialist
    • One inc

      Nov 2022 - now
      Supoort documentation and training lead
  • Licenses & Certifications

    • Designing a training program: setting goals, objectives, and mediums

      Linkedin
      Dec 2023
      View certificate certificate
    • What you need to know to get started with your training program

      Linkedin
      Dec 2023
      View certificate certificate
    • Leading and motivating people with different personalities

      Linkedin
      Dec 2023
      View certificate certificate
  • Volunteer Experience

    • Fundraiser

      Issued by March of Dimes on Aug 2004
      March of DimesAssociated with Erica Graham