Experience

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  Sc dbisoft srl

  Mar 2019 - Apr 2023

  Industry: Telecommunications/Networking servicesResponsibilities:- Writing and registration of documents such as service contracts, certificates, requests, and offers- Ensured timely transmission of documents via post and email- Invoicing and cash collection/keeping in the record of the cash register- Monitoring the accounting records, managing the bank accounts, and performing banking transactions- Drawing up primary accounting documents- Efficiently entering financial data in Saga C accounting software- Ensuring the payment of utility bills and errands- Maintaining a good relationship and effective communication with all partners and suppliers- Providing information and promoting the networking services and subscriptions offered by the company - Advising clients and solving their various issues- Monthly checking of the customer's subscription status- Maintaining and ordering office supplies and materials required to carry out the company's activities Show less

  • Office Manager

    Aug 2022 - Apr 2023

  • Secretary

    Mar 2019 - Aug 2022
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  Schieffer industries romania

  Jun 2023 - Jul 2024

  Hr assistant manager

  Responsibilities:- Assisting in the recruitment process, scheduling appointments- Preparing Employment Contracts, Contract Annexes, legal documents, and any other supplementary documents required- Answering and directing emails/messages/phone calls- Organizing and maintaining accurate employee records and information- Processing payroll tasks, collecting time and attendance records- Monitoring employee sick leaves and PTO

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  D&s global solutions, a cadex company

  Jul 2024 - Feb 2025

  Collection agent

  Responsibilities:- Collaborate with US and Canada-based customers, providing support and services across their respective time zones to ensure timely and efficient communication- Make collection calls using advanced call structures and techniques;- Engage with debtors via email;- Investigate reasons for non-payment/return;- Negotiate settlements and verify payment terms, funding sources, and process conditions;- Address billing disputes, requests for refunds, tax exemptions, and logistical inquiries accurately;- Maintain detailed and concise notes in corporate and client databases for transparency and accountability;- Conduct research to update outdated contact information when the data provided is not current;- Search and verify payment details, product returns, and account data within the Oracle JDE software - Track daily metrics and performance to attain required goals; Show less

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  Bosch romania

  Mar 2025 - now

  Junior collection and receivables associate