Deep Enrich
Kushagra naithani
Timeline
About me
Avaya | Aws | Cloud telephony | NICE | NIC | Docker | CICD | Terraform | Git | Python | Kubernetes
Education
Net expert solution
2022 - 2022Ccna computer networking and telecommunications
Uttaranchal university
2022 -Master of computer applications - mca computer software and media applications
Indian institute of technology, roorkee
2023 - 2024Executive post graduate certification , cloud computing and devops
Kumaun university, nainital
2018 - 2021Bachelor of science - bsc
Experience
Netexperts
Aug 2020 - Apr 2021Technical executive
Tata consultancy services
Jan 2022 - May 2023Avaya voip engineerRoles and Responsibilities on AVAYA platform:--Maintaining daily health checks of theAVAYA Setup.- Maintenance & Backup up of Avaya devices like CMS, SMGR and AES.- Creating//Deletion/Change of: Extension, Voice Mail- CMS R18 Reporting & User Administration.- Installation/Configuration & troubleshooting ofAVAYA IP Phones.- Handling Call recording tools like Nice, Verint ,Impact 360 - Handling and troubleshooting using tools likeOracle Palladion (SIP Monitoring) andPrognosis (Media & network monitoring).Administration and Maintenance of below products:- AVAYA Aura Session Manager 10.1- AVAYA Aura System Manager. 10.1- AVAYA Aura Communication Manager. 8.1- AVAYA Aura Media Server 8.1- Avaya Voice Portal 5.2- AVAYA Aura Messaging. 6.3- Media Gateways: G650/G450Operations & Maintenance:- Monitor AHD tickets regularly to avoid any escalation.- Following Incident Management and ProblemManagement Processes. Payroll-Nityo infotech Show less
Igt solutions
May 2023 - nowTelecom engineer
Licenses & Certifications
- View certificate
Linux for cloud & devops engineers
UdemySept 2024
- View certificate
Ultimate aws certified solutions architect associate saa-c03
UdemyJun 2024
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