Experience

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  Sar cam san. tic. ltd. şti.

  Jul 2013 - Oct 2013

  Production planning intern
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  Ekol lojistik

  May 2015 - Aug 2017

  Main Responsibilities;- Manage to WM logistics operations and intracity delivery operations as WM operation executive. - Responsible for warehouse management of the logistics operations ; main customers are; Yargıcı Textile WM Operation, Decathlon Sports Equipments WM Operation, Lead to above all 40 blue collar and 3 white collar employees,- Responsible for setting up the most efficient systems in order to meet logistics requirements,Warehouse Management,- Responsible for management of finished goods warehouse, spare parts warehouse and technical return warehouse,- Responsible for accuracy of the inventory with controlling ERP & WMS systems,- Responsible for supervising, training and hiring of employees to work in the warehouses either as laborers, equipment operators, clerks and inventory control personnel. Lead to above all 80 blue collar and 5 white collar employees,- Responsible for development of layouts and systems to optimize the processes . Setting targets for operations with warehouse team, ensuring the team to work and act according to targets, designed processes, procedures and the 5S culture,- Responsible for budgeting and achievement of budget keeping, - Responsible for KPI management,- Responsible for Stock Accuracy,- Responsible for return management,- Responsible for development of delivery systems to optimize the delivery processes. Show less Working as development team member of RD department for one of RD project about warehouse management as “Put to Light System” Developing The project in order to increas picking productivity for goods on hanger products in a brand of textile as Yargıcı Warehouse Operation. To analyze standart operation procedure as picking and packing parts. Developing new algorithm for them in and mapping new process.Progressing system and pysical test for new process.To go live with new process. Controling and bechmarking before and then. Finalizing the project.Documenting all development process and the formal thesis letter which is required for taking out a patent from TSE.Result of project: • As long as the project succeed Ekol RD department got a patent about “Put to Light System for a GOH Products in WM” from TSE.• Our company saves manpower and lead time therefore making a more profit.• Because of my effort and contribution Ekol Logistics offered me a new job as Yargıcı warehouse operation executive.• I started to work in Ekol Logistics as Executive of Yargıcı WM Operation. The position names is “Project Specialist” Show less

  • Project Specialist

    Sept 2015 - Aug 2017

  • Process Development Intern

    May 2015 - Aug 2015
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  Eczacıbaşı tüketim ürünleri

  Aug 2017 - now

  My job description for this position is to work closely with business stakeholders at all levels to identify their needs and to prepare business requirements specification documents and obtain management approvals to fully understand business needs.Main Responsibilities;• IT management including expenditure and investment budget tracking, team management, project portfolio management, supplier management, IT KPI management.• Translating business needs into detailed requirements, visual flows, use cases and shaping solutions in line with IT strategy.• Establishing relationship channels with internal customers and external customers (Business Units and Vendors).• Responsible for end-to-end value chain process improvements and tool implementations (Marketing, eCommerce, Sales, Digital Marketing, Supply Chain, Logistics, Analytics, Business Intelligence, CRM, CMS) mostly including business applications.• Project management in accordance with Waterfall or Agile methodologiesApplication research & Rollout Projects. Show less My job description for this position is to work closely with business stakeholders at all levels to identify their needs and to prepare business requirements specification documents and obtain management approvals to fully understand business needs.Main Responsibilities;- Translating business needs into detailed requirements, visual flows, use cases and shaping solutions in line with IT strategy.- Establishing relationship channels with internal customers and external customers (Business Units and Vendors).- Responsible for the support and development processes of 7 applications in the field, sales and supply chain units.- Project management in accordance with Waterfall or Agile methodologies- Application research & Rollout Projects. Show less My job description for this position is to manage the customer service team based on company strategy and monitor KPIs. To create projects and solve problems by collaborating with all customers, sales department and logistics department.Main Responsibilities;- Order management in SAP & EDI- Returns management - Customer requests and complaints (CRM)- Master data management in SAP MM- Team management - Customer relations management- Budget management (return & department)- Return warehouse audit & inventory management Show less In this position, including domestic and international operations;1. Process Development2. Inventory Control3. Audit & Insurance4. Budget & Savings & Logistics Costs Tracking1. Process Development• To produce projects with logistics and Customer Service stakeholders and to implement them with project management methodology• Identifying and developing bottlenecks within the scope of Logistics and Customer Service• To carry out feasibility studies and make suggestions in new processes (Warehouse design, Order Management with EDI, Rapid Loading & Unloading Works, Identifying New Shipping Points, etc)• Consolidating and reporting business results, performance indicators and information for functions within the logistics team• To increase inventory accuracy level, to make process development projects to manage warehouse capacities and business volume, to carry out in coordination with the teams related to the project management approach2. Inventory Control• Keeping the stock accuracy of product warehouses at the desired level• Establish the General Census schedule and the counting process, coordinate and follow up the teams• Creating countermeasure scenarios by tracking warehouse occupancy• Ensure integration between WMS and SAP and determine development points3. Audit & Insurance• Prepare an audit calendar, create the audit process• To carry out field inspections and process audits of both external warehouses and main warehouses under logistics responsibility• Planning and implementing actions in coordinated manner with the relevant teams according to the audit results• Complete the insurance process of all stocks with certain periods4. Budget & Savings & Logistics Costs Tracking• Developing and pursuing savings projects in the logistics department, ensuring monthly reporting• Tracking logistics costs Show less

  • IT Manager (Business Applications & E-Commerce & CRM)

    Aug 2022 - now

  • Business Applications Executive

    Feb 2021 - Aug 2022

  • Senior Customer Services Specialist

    May 2020 - Feb 2021

  • Logistics Process Development Specialist

    May 2019 - May 2020

  • Customer Services Specialist

    Aug 2017 - Apr 2019