Experience

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  Citimortgage inc

  Mar 1998 - Sept 2006

  • Managed projects utilizing Software Development Life Cycle. Managed the process of disseminating information across the organization as it relates to overall communications for Information Technology department, supporting 1,200 users.• Lead a staff of 5. Managed team responsible for supporting voice of employee, information technology events, logistics, training, & centralized administration tasks in IT. • Coached IT senior management team in decisions & planning for all employee non-HR related activities & services, including all technology staff across Citigroup Real Estate Servicing & Technology sites.• Chaired Community Outreach Committee for Citigroup Women’s Network, St. Louis, MO.• Sample projects that I have encountered in this role:o Project Manager for the employee advocacy & logistics team. I provided support, written procedures, established centralized supply ordering, built business models & trained users on the new processes, programs & business models for IT users. Show less Correspondent OPS Project Manager/Performance Improvement Manager:•Highly visible role for the Correspondent OPS Business. Lead a staff of 10. Managed all projects for Citi Home Equity Correspondent OPS.•Managed projects utilizing Software Development Life Cycle. Managed & overseen the implementation of new software & hardware both from internal & external sources; communicate overall project status to all stakeholders as well as to senior management on a regular basis; ensure that project issues are adequately documented; communicate major issues to management & staff; facilitate issue resolution & ensure that resolutions are well documented; escalate issues as required; create/document project risk assessments.•Defined system automation projects/business solutions.•Managed the documentation process; developed & established processes, including streamlining & process improvements for Correspondent OPS business.•Developed & defined stabled project management & system automation team for OPS.•Established & led Users Acceptance Testing staff for business testing for system rollouts.•Sample projects encountered in this role: o Managed completion of adding software application for an imaging solution for simple interest products; reduced processing timeline by 40% & eliminated a manual paper process. o Developed & defined the CUSTOM activation team (boarded conversion loans) & transition to the activation department. Added these changes to the software application CUSTOM in an existing system and existing infrastructure. Show less

  • IT Project Manager/Employee Advocacy & Logistics Manager

    Jun 2005 - Sept 2006

  • Correspondent Operations Project Manager

    Apr 2004 - Jun 2005

  • Web/Business Lines Project Manager Intranet Manager

    Mar 1998 - Apr 2004
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  Project methodology:

  Jan 2006 - Jan 2016

  Additional summary high level experience:

  • Project Management (all facets) – 10 + years• Liaison working in roles for Business & Technology partners–10 + years• Business assessment – 10 + years• Document Management – 10 + years• Certificate in Project Management, PMI & MBA in Business Management• IT project management – 10 + years• Microsoft Project – 7 years• Rational Clear Quest – 7 years• Clarity/Microsoft Project – 3 years +• Leading/Managing Staff – 9 years

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  Sofware tools

  Dec 2007 - Jan 2016

  Technical tools technical tools (software utilized)

  MS 2010 Office Suite, MS 2010 Project, MS 2010 Outlook, MS 2010 SharePoint, Adobe Connect Meetings, WebEx, Virtual Meetings (Sametime), Clarity, Internet Explorer, Mozilla Firefox, Lotus Notes, Rational Clear Quest (Defect Tracking System), Windows Explorer, MS 2010 Visio and Adobe Exchange.

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  Us bank home mortgages

  Dec 2007 - Aug 2015

  Senior it project manager

  •Utilized IT PMO Process and Procedures at the Bank.•Managed projects utilizing Software Development Life Cycle. Managing projects for Mortgage Systems to support the Home Mortgage business division.•Developed the implementation role for the Business Line (BL) for change management for releases. •Here are a few projects successfully completed; Uniform Loan Delivery Data (ULDD), Mortgage Reporting Conversion, Cogent Vendor Software Application Development & Salt Lake City Branch Set-up.•ULDD Regulatory project; Built XML software application, this required 700 transformation of data to be completed for 2 software development systems. o Updated existing interfaces, added data fields, managed 3 existing origination application systems. o Updated within existing infrastructure.•Managing Ernst (vendors) Closing Cost Title Fees, automating these fees via an interface with the main vendor and adding it into our existing application NetOxygen via an interface within NetOxygen.•Managing budgets for all projects.•Managing QA phase for all projects. Here are some example's; o ULDD o Cogent (Vendor Project) o Dodd Frank o Ernst Closing Cost Fees (Vendor Project) Show less

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  Express scripts

  Oct 2015 - Jan 2016

  Senior it project manager (contractor)

  • Hired as a consultant to complete a Client Pharmacy Membership Project in the Client PMO group.• Managed QA phase for the Client Pharmacy Membership Project.• Managed 12 applications to support the Client, including Customization required for the project.• Applications worked with were B2C/Web, CBA, CBM, CBPS, DUR, eCCM, eSD, IW, Mobile, RNM and POS.• Budget was $800,000. Project completed on time for the Client.

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  Mastercard

  Mar 2016 - Mar 2018

  Project manager scrum master (contractor)
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  Mastercard

  May 2018 - now

  Lead technical program manager/scrum master