Experience

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  Háskólabíó

  May 1998 - Aug 2003

  Ticket sales representative

  An Icelandic Cinema. The job was mostly selling tickets but also occasional events work. The cinema housed a lot of conferences, concerts and other events that gave me an opportunity to take part in different service activities.

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  Lyfja

  Feb 2005 - May 2010

  Pharmacological technician

  An Icelandic Pharmacy also selling vitamins, health products and cosmetics. I worked there from the 1st of February 2005 until the 1st of June 2010. I performed several different jobs in the company through the years, both in customer service, selling cosmetics, supervision of the product in stores and as a Pharmacological technician.

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  Eagle air

  May 2010 - Aug 2012

  Booking agent

  An Icelandic Airline in the fields of transport, tourism and emergency response. The main purpose of my job was bookings, general paperwork and communication with clients.

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  Maiden aps - mother restaurant

  Jun 2014 - Mar 2016

  Administrative manager

  Obligations: Daily quality checks. • Handover reviews. • Taking care of emails from customers, bookings, complains etc. • Making cash up and handing in the deposits. • Supply management and making orders. • Review of invoices from suppliers to be paid by the accountant. • Management report. • Update menus and drinks list. • Take care of Mother Facebook page. • Maintaining a high level of customer satisfaction.• Dealing with ad hoc issues. HRM functions:• Taking care of the monthly payroll. • Track vacation and sick days. • Taking care and supporting the staff – vacations and personal issues. • Maintaining and updating staff information on Podio.• Making the schedule for the waiters. • Ensuring adequate skilled staff levels are maintained.• Disciplinary letters and dismissals.• New employee induction. • Maintain and update procedures, protocols, training sessions etc. • Making contracts and staff documents. • Organize and prepare trainings. • Review and update suppliers deals. Other operation: • Monthly stock reports. • Schedule manager’s meetings. Show less

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  Skyr original

  Mar 2016 - Dec 2016

  Operations manager

  Obligations: Managing daily operations:• Cash up and daily bookkeeping.• Supply management and making orders. • Taking care of emails. • Managing payments to suppliers. • Take care of the company´s Facebook page and Instagram. • Maintaining a high level of customer satisfaction.• Dealing with ad hoc issues. HRM functions:• Taking care of the monthly payroll. • Track vacation and sick days. • Taking care and supporting the staff – vacations and personal issues. • Making of supplementary materials for employees, product handbook, employee handbook, service handbook etc. • Making the schedule for the employees. • Ensuring adequate skilled staff levels are maintained.• Employee training, communication and hosting staff meetings. • Disciplinary letters and dismissals.• Maintain and update protocols, training sessions etc. • Procedure development. • Making contracts and other employee documents. • Supplier communication and negotiation. Other operation: • Marketing • Stakeholders communication Show less

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  Bellagroup

  Aug 2022 - now

  Congress and event manager