Experience

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  Vocational rehabilitation administration, commonwealth of puerto rico

  Dec 1998 - Mar 2001

  Director of communications

  • Directed brand management, PR, media relations, corporate positioning, advertising, and marketing • Lead, planned, developed and launched the new corporate image for the Vocational Rehabilitation Administration for the Government of Puerto Rico which included radio and printed media presentations, new stationery, brochures, promotional material, newsletter, and new branding for buildings and vehicles• Produced and hosted a thirty minutes weekly informative radio segment for the Vocational Rehabilitation Administration• Coordinated service and products presentation in trade shows and marketing events• Organized special events for over 1,300 employees, including conferences, special presentations and conventions• Directed and managed internal staff and network of advertising agencies in order to reach goals established by the Communication, Marketing and Public Relations’ Plan• Created and disseminated press releases; developed and maintained an open relationship with the media• Served as a liaison between the office and the advertising agency, communication media, employees, consumers and the community• Created and disseminated press releases; developed and maintained an open relationship with the media Show less

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  Imt residential

  Aug 2002 - Sept 2007

  Senior property manager / various

  • Oversaw multi-million dollar renovation process for an apartment community in Fort Myers, FL• Ensured properties were rented to fullest possible capacity by maintaining property appearance through daily inspection of grounds and units; securing traffic by utilization of successful marketing strategies; exercising effective closing techniques and monitoring the techniques of staff. • Designed and coordinated special events for residents to guarantee customer satisfaction and a high occupancy level.• Maintained an awareness of trends and major occurrences of the market affecting the properties. • Analyzed reports of prospective clients traffic information, conversion, and closing ratios, occupancy, renewals, financial performance and other available statistics to monitor effectiveness of current marketing strategies and property performance. Show less

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  Legum & norman

  Feb 2008 - now

  Director of corporate programs

  • Currently direct the daily activities for the Department of Corporate Programs.• Design, execute and review transactional processes to guarantee the seamless integration of new clients to Legum & Norman’s portfolio.• Create and maintain a timeline for successful transition.• Administer corporate ancillary services for clients and supervise implementation, performance and profitability once the services are implemented.• Plan, direct, and coordinate training and development programs for corporate employees, including onsite training, webinars, new employee orientations and Lunch & Learn sessions.• Oversaw the daily operations of a brand-new 20 stories luxury high rise community with an annual operating budget of 1.8 million dollars. • Provided support to Board of Directors and Committee members during the planning and coordination of meetings and events. • Served as primary contact for residents, contractors, realtors and general public. Show less