Experience

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  Maersk line

  Sept 2007 - Feb 2008

  Import customer service assistant (temporary employee)
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  Maersk logistics

  Feb 2008 - Mar 2008

  Customer controller exports (temporary employee)
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  Dhl

  Mar 2008 - Apr 2008

  Vdu data input clerk (temporary employee)
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  Maersk line

  Apr 2008 - Jan 2013

  • Customer service assistant

    Sept 2008 - Jan 2013

  • Supplementary Invoice clerk (temporary employee)

    Apr 2008 - Sept 2008
• 

  Msc mediterranean shipping company

  Feb 2013 - now

  Successfully coordinated UK's external ISO 9001 audit. Working with global to ensure full implementation and continuous improvement of the companies Integrated Management System and maintenance of certification.Depended upon to take complex companywide challenges and develop new ways of working. Supporting new initiatives such as dedicated business continuity structure, centralised security model, risk and compliance reporting development and implementation of standardised tool and approach to business process. Led and maintain companies document management approach. Including an approach to policy which was shared and utilised by global HQ. Built companies Wellbeing Hub to centralise wellbeing offerings invested in by the company. Show less

  • Quality Manager

    Jul 2019 - now

  • Customer Insight and Proposition Specialist

    Feb 2018 - Jul 2019

  • Marketing Co-ordinator

    Sept 2014 - Jan 2018

  • Key Account Customer Service Co-ordinator

    Mar 2014 - Aug 2014

  • Customer Service Co-ordinator

    Feb 2013 - Mar 2014