
Timeline
About me
Virtual Assistant | Administrative Assistant | Content Creator | Social Media Manager | Executive Assistant | Remote worker | Student at Universidad Panamericana
Education

Colegio cercantes costa rica
2017 - 2020High school diploma
Universidad panamericana
2021 - 2025Accounting
Experience

Nainai
Jan 2019 - Jan 2021● Organized and optimized Google Workspace, creating an accessible and user-friendly system for all team members.● Managed daily communications with clients and suppliers via email and WhatsApp, ensuring clarity and timeliness.● Developed standardized templates and documents to improve operational consistency. Monitored progress on key tasks, delivering regular updates to leadership for informed decision-making.● Scheduled and coordinated team activities, fostering an environment of productivity and collaboration.● Prepared detailed reports and presentations for stakeholder meetings, highlighting progress and future recommendations.● Achievements: Improved resource accessibility by 70% with a new organizational system and Maintained a 90% client satisfaction rate through proactive communication. Show less ● Managed the end-to-end process of content creation, from ideation to publication, ensuring alignment with brand objectives.● Generated detailed performance reports on engagement metrics to inform content improvements and strategy adjustments.● Created visually compelling posts and stories tailored to the preferences of the target audience. ● ● Provided excellent customer service through timely and professional responses to social media inquiries.● Collaborated with team members to maintain a consistent voice and tone across all platforms.● Utilized advanced design software to produce high-quality marketing assets that enhanced brand recognition.● Achievements: Enhanced brand visibility with a 60% increase in shares and interactions and Received positive feedback for consistently engaging and innovative content. Show less
Virtual Assistant and Administrative Assistant
Jan 2019 - Jan 2021Content Creator and Social Media Manager
Jan 2019 - Jan 2021

Camelia
Jan 2021 - Dec 2022● Managed complex calendars across multiple teams, ensuring accurate scheduling and prioritization of tasks.● Developed and maintained an efficient documentation system to streamline project management processes.● Scheduled and led team meetings, ensuring alignment and clarity on goals and deadlines.● Designed and delivered polished presentations to support business development initiatives.● Provided logistical and operational support for product launches, coordinating with suppliers and vendors.● Conducted quality assurance checks on all digital content to uphold brand standards.● Achievements: Achieved 100% meeting attendance through effective reminders and Reduced project turnaround times by 20%. Show less ● Spearheaded the creation of the brand's identity, encompassing logo design, color schemes, and tone guidelines.● Implemented an editorial calendar to schedule daily content, ensuring consistency and optimal posting times.● Designed promotional materials, such as banners and infographics, to increase product visibility and customer interest.● Maintained active engagement with followers, responding promptly to inquiries and fostering a sense of community.● Conducted feedback sessions with stakeholders to enhance branding strategies and refine social media content.● Developed innovative campaigns for product launches, targeting specific customer segments for maximum impact.● Achievements: Achieved a 80% increase in sales within the first year of social media campaigns and Grew the community to over 3,000 engaged followers. Show less
Virtual Assistant and Administrative Assistant
Jan 2021 - Dec 2022Content Creator and Social Media Manager
Jan 2021 - Dec 2022

Parkbench.com
Mar 2023 - Aug 2023Sdr● Engaged with a pipeline of 500+ leads monthly to schedule product demonstrations and consultations.● Managed lead tracking and analysis within CRM tools to ensure efficient workflow and communication.● Delivered accurate and actionable data insights to support strategic decision-making processes.● Coordinated and facilitated meetings through Calendly, optimizing client scheduling and minimizing overlaps.● Conducted training sessions for team members on maximizing CRM functionalities and optimizing workflows.● Achievements: Increased referrals by 10%, boosting revenue and Improved client meeting attendance rates by 20% through optimized scheduling. Show less

Daily dojo
Dec 2023 - Dec 2024● Designed comprehensive social media campaigns aligned with brand goals, ensuring consistent posting schedules and message delivery.● Built collaborative relationships with influencers and content partners to amplify brand reach and engagement.● Conducted detailed performance analyses of campaigns, identifying key insights to refine future strategies.● Created high-quality visual assets, including graphics and videos, to maintain an engaging and cohesive brand presence.● Researched industry trends to keep content relevant and appealing to target audiences.● Coordinated with cross-functional teams to ensure alignment on branding initiatives and messaging strategies.● Achievements: Boosted social media engagement by 40% within six months and Increased follower count by 20% across all platforms. Show less ● Conducted extensive research to compile a comprehensive and well-organized scholarship database, tailored to meet user needs.● Managed and updated schedules, ensuring all project deadlines and meetings were adhered to effectively.● Assisted in crafting and scheduling social media content, ensuring alignment with the organization's goals.● Verified data accuracy across various platforms and prepared detailed updates for stakeholders.● Achievements: Delivered a user-friendly database that saved 10+ hours per week for the team and Enhanced user engagement by streamlining communication channels. Show less
Content Creator and Social Media Manager
Dec 2023 - Dec 2024Virtual Assistant / Administrative assistant
Dec 2023 - Dec 2024
Licenses & Certifications
- View certificate
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Efset english certificate 71/100 (c1 advanced)
Ef standard english test (ef set)Dec 2023
Volunteer Experience
Administrative
Issued by Sayunique Hostel on Apr 2023
Associated with Andrea Guadalupe Díaz OlivaresAdministrative
Issued by Casa Losodeli on Jun 2023
Associated with Andrea Guadalupe Díaz Olivares
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