
Timeline
About me
Service Delivery Manager | Technical Project Manager | PMP® | Software Development | Product Ownership | Technical Support Management | Customer facing
Education

University of haifa
1995 - 1997No degree
Pmsphere - leading products to success
2020 - 2020Professional product manager
University of london
2020 - 2022Higher education in computer science
Experience

Attunity
May 1999 - Jan 2002Java developer / c++ developerJAVA DEVELOPERJoined Java development team of 5 software engineers to develop an innovative company product ensuring offline design and runtime execution of the distributed business processes.C++ DEVELOPERTook accountability of the development and maintenance of a legacy database report generation product. Ensured accurate bug fixing releases, provided on-site and remote customer support.RELEASE PRODUCTION ENGINEERDeveloped product installation kits for various company product lines on Windows, Unix and AS400. Show less

Protec
Sept 2002 - Apr 2003Java developer- Took part in development of the front-end part of the «Network Inventory» product- Provided server-side development support and bug fixing- Worked with product specifications- Communicated with QA team to ensure qualitative bug fixing and efficient team collaboration

Valuecommerce
Apr 2003 - May 2006Managed the team of 5 java professionals. Ensured accurate product timely delivery with agreed quality. Managed delivery 2nd line post-production support. - Joined a team of 6 software engineers to develop Java-based Shared Hosting system- Developed both back-end and front-end parts of the product- Assisted in staff recruiting- Actively worked on improving communication channels between various teams
Development Manager
May 2004 - May 2006Senior Java Developer
Apr 2003 - May 2004

Jnetx
May 2006 - Oct 2009Project manager- Managed internal R&D projects- Managed external (customer) projects development- Managed certain customer support activities- Successfully delivered R&D documentation automation project (documentation bundle automation increased documentation delivery efficiency by 25%)

Amdocs
Oct 2009 - now− Led Customer Projects in a strong matrix organization− Led project delivery team, implementing monthly dev sprints, providing support activities- Advocated for a Customer− Ensured product technical debt reduction− Transformed business requirements into technical requirements− Spearheaded product usability improvements− Planned, executed and controlled project activities (WBS, scope, schedule, execution, quality, change management)− Defined new and improved existing processes and procedures− Worked closely with product and release management on all aspects− Developed custom trainings and delivered in-person to Customers− Worked with release management and architects on all technical aspects − Participated in defect triage meetings with Customer− Led specific products rollout activities on-site Show less
Regional Lead / Service Delivery Manager
Jan 2022 - nowTechnical Project Manager / Delivery Manager
Oct 2013 - Jan 2022Project Manager
Oct 2009 - Oct 2013
Licenses & Certifications
- View certificate

Mathematics for machine learning: linear algebra
CourseraNov 2020 - View certificate

Project management professional (pmp)®
Project management instituteDec 2017 - View certificate

Using python to interact with the operating system
Coursera course certificatesFeb 2020 - View certificate

Crash course on python
Coursera course certificatesFeb 2020 
Ielts general training 7.5
British councilJan 2020- View certificate

Configuration management and the cloud
Coursera course certificatesFeb 2020 - View certificate

It security: defense against the digital dark arts
Coursera course certificatesJan 2020 - View certificate

Google it support specialization
CourseraJan 2020 - View certificate

Google it automation with python specialization
CourseraMar 2020 - View certificate

Technical support fundamentals
Coursera course certificatesNov 2019 - View certificate

Troubleshooting and debugging techniques
Coursera course certificatesFeb 2020 - View certificate

System administration and it infrastructure services
Coursera course certificatesDec 2019 - View certificate

Automating real-world tasks with python
Coursera course certificatesMar 2020 - View certificate

Introduction to git and github
Coursera course certificatesFeb 2020
Languages
- enEnglish (ielts certified)
- heHebrew
- ruRussian
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