Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CET

Tonga m. johnson, csm, cspo, itil, csp, ciwp, fcc, cet

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location of Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CETNashville Metropolitan Area
Phone number of Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CET+91 xxxx xxxxx
Followers of Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CET554 followers
  • Timeline

    Jan 1986 - Jan 2004

    Project Engineer

    FEDEX EXPRESS
    Jan 1988 - Jan 1990

    Electronic Repair Technician

    DIEBOLD INC
    Jan 2003 - Jan 2004

    Project Management Consultant

    Kc Management Group (KcMG)
    Current Company
    Jan 2004 - now

    Senior Project Manager

    Tennessee Department of Finance and Administration
  • About me

    Experienced in developing Information Technology Solutions for International/Domestic Transportation Export/Import Logistics | Environmental & Conservation | Healthcare | Public Governments | Private Industries

  • Education

    • Braintrust scrum product owner training

      -
      Certification scrum / agile
    • Tennessee finance and administration leadership academy

      2019 - 2019
      Certificate organizational leadership

      Activities and Societies: FALA Alumni

    • University of memphis

      -
      Bachelors of science computer engineering

      Activities and Societies: Society of Women Engineers

    • Nashville state community college

      2013 - 2015
      Information security technical certificate computer and information systems security/information assurance summa cum laude

      Activities and Societies: Member of Honor Society - National Society of Leadership and Success, sigma Alpha Pi Chapter

  • Experience

    • Fedex express

      Jan 1986 - Jan 2004
      Project engineer

      Project Engineer, Sr. Engineer, Engineer, Associate Engineer, Engineering Assistant, (1995-2003)• Provided corporate level global International/Domestic Industrial Engineering support by Project Managing existing and new products and services for customers and company benefits • Performed end-to-end Project/Program Management and Implementation of Management Information Systems data warehouse and archive • Managed budgets up to $2.5 million. Prepared business plan with 30% ROI and managed $.5 Million under budget.• Successfully implemented Internet based MIS and archive data warehouse of segregated international mainframe systems for reporting, trend analyses, and operational planning and management• Designed and tested GUI (Graphical User Interface) for mainframe & client server data sources• Provided staffing models for project implementation• Delivered technical instructional materials• Served as liaison of business and IT community Engineering Assistant, (1990-1995)• Provided engineering support by conducting diversified information research and analysis of engineering, technical, and practical problems resulting in forecasting activities, operating standards, and parameters • Performed system audits, preparing timely statistical reports, preparing graphs and charts, and utilizing databases in programming solutions • Served as the matrix personnel for computer and LAN support and provided computer systems and technical training to new employees in the Systems Audits department Näytä vähemmän

    • Diebold inc

      Jan 1988 - Jan 1990
      Electronic repair technician

      • Maintained the functional reliability of complex Automated Banking Systems microprocessors by providing hardware and software systems analysis and implementation • Responsibilities included project management, computer simulation and modeling, diagnostic testing, repairing, and maintaining electromechanical devices and components for field service use • Provided technical instructional training to staff

    • Kc management group (kcmg)

      Jan 2003 - Jan 2004
      Project management consultant

      • Performed end-to-end Project/Program Management and Implementation of Information Systems data warehouse and archive (Memphis City Schools, Memphis Grizzlies) • Prepared functional specifications for statements of work (SOW); preparing evaluation criteria used for selection of awards; assist in developing RFP’s (Requests For Proposals)• Researched, coordinated, and performed vendor demonstrations and evaluations for procurement acquisition • Provided business process flow analysis and mapping methodology workshops • Delivered technical instructional and professional development materials • Successfully coordinated implementation client Internet Website• Provided staffing models for project implementation • Managed budgets for various projects and clients • Served as liaison of business and IT community Näytä vähemmän

    • Tennessee department of finance and administration

      Jan 2004 - now
      Senior project manager

      • Successfully manage Waterfall and Agile/Scrum large, medium, & small project implementations $27MM+ for Enterprise and program area levels. (customer service tracking, permitting, certifications, & inspections, Federal review & response, electronic dynamic form generation & data submissions, environmental data management, grants administration, fees invoicing, environmental regulatory monitoring, electronic health records, legal)• Administer Project/Program Management & Business Analysis through implementation of Information Systems concurrently (Microsoft Team Foundation Server Scrum and Waterfall managed projects, Access to Oracle database conversions, Customer Service Tracking system projects, Permitting application projects, Microsoft Dynamics CRM grants management and administration project, EPA rules review, agency environmental review &comments project, Adobe LiveCycle/AEM forms design, document repository, Salesforce, Litify)• Develop and define business, system and user testing requirements (MS Project, Test Director, Team Foundation Server, SharePoint, DevOps)• Coordinate, assist, & implement departmental Information Systems Plans yearly which are inclusive of new & maintenance projects, business justification, staffing & equipment financial summaries, new technology plans & uses, software methodologies (Planview, Survey Monkey, Microsoft Office tools)• Research, analyze, and recommend innovative tools & OTS products for project implementation for Enterprise departmental and program area use (Microsoft Dynamics CRM, Earthwon, Adobe LiveCycle AEM, Legal Files, iManage, HoudiniESQ, Team Connect, AdobeConnect); Researched, made business case justification, and coordinated procurement for implementation of Adobe LiveCycle AEM to automate 500 forms for electronic submission in my department 4 years prior the adoption of the product as a State Standard• Coordinate teams up to 50+ personnel (Sponsors, Executives, Business staff, Technical staff, Vendors) Näytä vähemmän

  • Licenses & Certifications

    • Certified scrum product owner

      Agile scrum alliance℠
      Jan 2016
      View certificate certificate
    • Business analyst and project manager collaboration

      Lynda.com
      Jan 2018
      View certificate certificate
    • Project management: healthcare projects

      Lynda.com
      Jan 2018
      View certificate certificate
    • Itil foundation

      Apmg international
      Jan 2014
      View certificate certificate
    • Installing and administering atlassian jira

      Lynda.com
      Jan 2016
      View certificate certificate
    • Agile project management

      Lynda.com
      Jan 2016
      View certificate certificate
    • Master certified internet webmaster professional (mcwip) certification - site design, e-commerce

      Microsoft
      Jan 2000
    • Certified electronics technician

      Electronic technicians association international
      Jan 1995
    • Comptia security ce

      Comptia
      Jan 2013
      View certificate certificate
    • Federal communications commission (fcc) license - grol (general radiotelephone operators license) with radar endorsement

      Federal communications commission
      Jan 1995
  • Honors & Awards

    • Awarded to Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CET
      Outstanding Information Technology Professional Nominee Information Technology Management Association joulu 2012
    • Awarded to Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CET
      Outstanding Information Technology Project Team Nominee Information Technology Management Association joulu 2012
    • Awarded to Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CET
      Outstanding Information Technology Professional Nominee Information Technology Management Association joulu 2011
    • Awarded to Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CET
      Cambridge Who's Who of Executives and Professionals Cambridge Who's Who 2007
    • Awarded to Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CET
      Divisional Award of Excellence Fedex Operations Support & Engineering
    • Awarded to Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CET
      Wonders Award Fedex Global Trade Services
  • Volunteer Experience

    • 2019 Draft Experince Ambassador

      Issued by National Football League (NFL) on Jan 2019
      National Football League (NFL)Associated with Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CET
    • IT Communications and Public Relations

      Issued by Scholarship Pageants on Jan 2004
      Scholarship PageantsAssociated with Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CET
    • Community Volunteer

      Issued by Tennessee Titans on Jan 2005
      Tennessee TitansAssociated with Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CET