
Timeline
About me
Experienced in developing Information Technology Solutions for International/Domestic Transportation Export/Import Logistics | Environmental & Conservation | Healthcare | Public Governments | Private Industries
Education

Braintrust scrum product owner training
-Certification scrum / agile
Tennessee finance and administration leadership academy
2019 - 2019Certificate organizational leadershipActivities and Societies: FALA Alumni

University of memphis
-Bachelors of science computer engineeringActivities and Societies: Society of Women Engineers

Nashville state community college
2013 - 2015Information security technical certificate computer and information systems security/information assurance summa cum laudeActivities and Societies: Member of Honor Society - National Society of Leadership and Success, sigma Alpha Pi Chapter
Experience

Fedex express
Jan 1986 - Jan 2004Project engineerProject Engineer, Sr. Engineer, Engineer, Associate Engineer, Engineering Assistant, (1995-2003)• Provided corporate level global International/Domestic Industrial Engineering support by Project Managing existing and new products and services for customers and company benefits • Performed end-to-end Project/Program Management and Implementation of Management Information Systems data warehouse and archive • Managed budgets up to $2.5 million. Prepared business plan with 30% ROI and managed $.5 Million under budget.• Successfully implemented Internet based MIS and archive data warehouse of segregated international mainframe systems for reporting, trend analyses, and operational planning and management• Designed and tested GUI (Graphical User Interface) for mainframe & client server data sources• Provided staffing models for project implementation• Delivered technical instructional materials• Served as liaison of business and IT community Engineering Assistant, (1990-1995)• Provided engineering support by conducting diversified information research and analysis of engineering, technical, and practical problems resulting in forecasting activities, operating standards, and parameters • Performed system audits, preparing timely statistical reports, preparing graphs and charts, and utilizing databases in programming solutions • Served as the matrix personnel for computer and LAN support and provided computer systems and technical training to new employees in the Systems Audits department Näytä vähemmän

Diebold inc
Jan 1988 - Jan 1990Electronic repair technician• Maintained the functional reliability of complex Automated Banking Systems microprocessors by providing hardware and software systems analysis and implementation • Responsibilities included project management, computer simulation and modeling, diagnostic testing, repairing, and maintaining electromechanical devices and components for field service use • Provided technical instructional training to staff
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Kc management group (kcmg)
Jan 2003 - Jan 2004Project management consultant• Performed end-to-end Project/Program Management and Implementation of Information Systems data warehouse and archive (Memphis City Schools, Memphis Grizzlies) • Prepared functional specifications for statements of work (SOW); preparing evaluation criteria used for selection of awards; assist in developing RFP’s (Requests For Proposals)• Researched, coordinated, and performed vendor demonstrations and evaluations for procurement acquisition • Provided business process flow analysis and mapping methodology workshops • Delivered technical instructional and professional development materials • Successfully coordinated implementation client Internet Website• Provided staffing models for project implementation • Managed budgets for various projects and clients • Served as liaison of business and IT community Näytä vähemmän

Tennessee department of finance and administration
Jan 2004 - nowSenior project manager• Successfully manage Waterfall and Agile/Scrum large, medium, & small project implementations $27MM+ for Enterprise and program area levels. (customer service tracking, permitting, certifications, & inspections, Federal review & response, electronic dynamic form generation & data submissions, environmental data management, grants administration, fees invoicing, environmental regulatory monitoring, electronic health records, legal)• Administer Project/Program Management & Business Analysis through implementation of Information Systems concurrently (Microsoft Team Foundation Server Scrum and Waterfall managed projects, Access to Oracle database conversions, Customer Service Tracking system projects, Permitting application projects, Microsoft Dynamics CRM grants management and administration project, EPA rules review, agency environmental review &comments project, Adobe LiveCycle/AEM forms design, document repository, Salesforce, Litify)• Develop and define business, system and user testing requirements (MS Project, Test Director, Team Foundation Server, SharePoint, DevOps)• Coordinate, assist, & implement departmental Information Systems Plans yearly which are inclusive of new & maintenance projects, business justification, staffing & equipment financial summaries, new technology plans & uses, software methodologies (Planview, Survey Monkey, Microsoft Office tools)• Research, analyze, and recommend innovative tools & OTS products for project implementation for Enterprise departmental and program area use (Microsoft Dynamics CRM, Earthwon, Adobe LiveCycle AEM, Legal Files, iManage, HoudiniESQ, Team Connect, AdobeConnect); Researched, made business case justification, and coordinated procurement for implementation of Adobe LiveCycle AEM to automate 500 forms for electronic submission in my department 4 years prior the adoption of the product as a State Standard• Coordinate teams up to 50+ personnel (Sponsors, Executives, Business staff, Technical staff, Vendors) Näytä vähemmän
Licenses & Certifications
- View certificate

Certified scrum product owner
Agile scrum alliance℠Jan 2016 - View certificate

Business analyst and project manager collaboration
Lynda.comJan 2018 - View certificate

Project management: healthcare projects
Lynda.comJan 2018 - View certificate

Itil foundation
Apmg internationalJan 2014 - View certificate

Installing and administering atlassian jira
Lynda.comJan 2016 - View certificate

Agile project management
Lynda.comJan 2016 
Master certified internet webmaster professional (mcwip) certification - site design, e-commerce
MicrosoftJan 2000
Certified electronics technician
Electronic technicians association internationalJan 1995- View certificate

Comptia security ce
ComptiaJan 2013 
Federal communications commission (fcc) license - grol (general radiotelephone operators license) with radar endorsement
Federal communications commissionJan 1995
Honors & Awards
- Awarded to Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CETOutstanding Information Technology Professional Nominee Information Technology Management Association joulu 2012
- Awarded to Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CETOutstanding Information Technology Project Team Nominee Information Technology Management Association joulu 2012
- Awarded to Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CETOutstanding Information Technology Professional Nominee Information Technology Management Association joulu 2011
- Awarded to Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CETCambridge Who's Who of Executives and Professionals Cambridge Who's Who 2007
- Awarded to Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CETDivisional Award of Excellence Fedex Operations Support & Engineering
- Awarded to Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CETWonders Award Fedex Global Trade Services
Volunteer Experience
2019 Draft Experince Ambassador
Issued by National Football League (NFL) on Jan 2019
Associated with Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CETIT Communications and Public Relations
Issued by Scholarship Pageants on Jan 2004
Associated with Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CETCommunity Volunteer
Issued by Tennessee Titans on Jan 2005
Associated with Tonga M. Johnson, CSM, CSPO, ITIL, CSP, CIWP, FCC, CET
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