Talk to sales Try for Free
Md Rehan A

Md rehan a

bookmark on deepenrich
location of Md Rehan ABengaluru, Karnataka, India
Phone number of Md Rehan AView Mobile No.
Followers of Md Rehan A192 followers

  • Timeline

  • About me

    Support | HighLevel

  • Education

    • Hasnath academy of management studies

      2019 - 2021
      B.com accounting and finance 1st class

      Activities and Societies: General secretary of College Associaton. *Engaged in community service, leadership roles, and events that fostered specific skills, like teamwork, leadership, or communication. *Collaborated with peers on projects, events, and initiatives that made a positive impact on the young Community.

  • Experience

    • [24]7.ai

      Jun 2020 - Sept 2021
      Advisor

    • 24-7 intouch

      Oct 2021 - Nov 2022
      Senior consultant

    • Paypal

      Nov 2022 - Jan 2024
      Customer solution 2

    • Highlevel

      Jan 2024 - now
      Customer support representative

      * In-Depth product knowledge of all Go HighLevel features, services, and updates to provide accurate and efficient support.* Technical Troubleshooting: Strong ability to diagnose and resolve technicalissues related to CRM, automation, integrations, and other platform functionalities checks on all customer support tickets handled. *Maintained an up-to-date knowledge of features and services offered by the HighLevel.* Provided technical support with a great expertise for most of the issues related to LeadGen, Automation, ISV, Revex, CRM and OSF to customers via Zoom calls, tickets, Phone and Chats.* Gathering all necessary information's in complex issues and escalating to dedicated teams to solve problems and drive customer satisfaction. Show less

  • Licenses & Certifications

    • Global data privacy awareness

      Traliant
      Aug 2024

    • Cybersecurity awareness

      Traliant
      Aug 2024