Experience

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  Xerox

  Mar 2015 - Apr 2020

  Responsible for generating and constructing contractual rebate reports, overseeing their accuracy and completeness. Additionally, tasked with the creation and upkeep of Standard Operational Procedures (SOPs) and databases to ensure streamlined operations. Actively engaged in contributing insights and foster productive partnerships. Efficiently addressing customer needs was a primary focus, swiftly resolving any issues identified. Utilizing both qualitative and quantitative approaches, complex information was analyzed and synthesized into clear and concise insights. Additionally, meticulous evaluation and analysis of financial contracts were conducted, ensuring accuracy and compliance with established standards to perform financial contract cancellation and/or conversion.

  • Rebates Analyst

    Mar 2018 - Apr 2020

  • Financial Cancellations Associate

    Mar 2015 - Mar 2018
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  Hcl technologies

  Apr 2020 - Apr 2024

  Program manager

  Leading multifaceted initiatives within the organization, particularly within the Order To Cash-Billing department, involved a comprehensive range of responsibilities. This encompassed strategic planning, meticulous analysis, innovative design, and efficient project management. A critical aspect of this role was providing vital support to operational teams, addressing issues promptly, implementing corrective measures, and coordinating various activities seamlessly. Overseeing diverse aspects such as operations, fleet management, customer relations, and lease invoice analysis for a key client at Xerox, Additionally, leading small teams through collaborative efforts to develop projects and refine processes showcased effective leadership skills. Employing both Agile and Waterfall methodologies ensured projects progressed smoothly and met designated milestones within established timelines. Show less

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  Conduent

  May 2024 - now

  Project manager