Experience

• 

  Probil&bdh

  Jan 2004 - Jan 2009

  Quality management specialist

  Quality Systems (ISO 9001, ISO 20000, ISO 27001, ITIL, ISO 10002, ISO 22301, BT POTA)

• 

  Bdh - bilisim destek hizmetleri

  Jan 2009 - Jan 2024

  Develope forward-looking and ongoing strategies for process and quality improvement, drive process improvement between the Departments Team Management, Key account management, Project Management, Service Delivery Management Team Management, Key account management, Project Management, Service Delivery Management (Until 2009, Quality management and Operation Manager for HP break&fix operation responsibilities together)

  • Process Improvement Manager

    Jun 2023 - Jan 2024

  • Project and Service Delivery Management Manager

    Dec 2020 - Jun 2023

  • Project and Service Delivery Manager

    Jan 2009 - Dec 2020
• 

  Hp

  Jan 2024 - now

  Partner services delivery manager