Experience

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  Ctc bpo inc.(formerely known as calltek center int'l. inc.)

  Dec 2014 - Feb 2021

  Network administrator

  • Implemented,configured and managed network devices includingservers, routers, firewalls, switches, access points and workstations.Our network environment is composed of multi-vendordevices which ranges from Cisco, Dlink, Dell, HP, Ubiquiti, Ruckus,Linux-based servers/gateways and more. Our network also spansthrough different regions.• Planned, configured and maintained WAN, LAN, WLAN, VLANand VPN connectivity, in collaboration with ISP engineers toachieve the service level agreements.• Responsible in designing network systems that will be feasibleand advantageous to the organization’s operation.• Maintained Mitel PBX, Switchvox, Vicidial and VOIP hardwareand softwares• Configured and maintained Linux(CentOS and Ubuntu) andWindowsservers for both Physical and Virtualized(Vsphere and VMware)servers. Experienced in different kinds of Server applications anduses. Show less

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  Global relay

  Jun 2021 - now

  Senior technician, technical customer support