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Mara Hoffmann

Mara hoffmann

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location of Mara HoffmannSt Louis, Missouri, United States
Phone number of Mara HoffmannView Mobile No.
Followers of Mara Hoffmann119 followers

  • Timeline

  • About me

    Oxbox Customer Success Manager

  • Education

    • Mccluer high school

      -

    • Webster university

      2006 - 2009
      Bachelor of science business administration

      Activities and Societies: Residential Housing, Student Sustainability, Student Activities

    • Webster university

      2013 - 2015
      Master of business administration (m.b.a.) environmental management 4.0

      Graduated with Honors

  • Experience

    • Webster university-speech and debate team

      Aug 2006 - Nov 2008
      Administrative assistant

      Generalized office work including typing, faxing, filing, cold calls, editing, and assisting with event planning.Proof read professor's writing for publications.Recognized for outstanding work ethic and productivity on many instances.

    • Webster university

      Aug 2008 - May 2009
      Resident assistant

      Works to build community with on campus residents through various programs.Plan and implement programs that varied in content from creative to educational and social.Enforce university policy and deals with conflict resolution as well as advised students about campus resources.

    • Webster university

      Aug 2009 - Dec 2009
      Student sustainability coordinator

      Planned and implemented programs to raise awareness among students about the increasing challenges with global climate change.Wrote and dispersed monthly newsletter about Webster's sustainability initiatives.Coordinated better recycling facilities on Webster University.

    • Trane technologies

      Mar 2011 - now

      • Processed customers’ warranty claims and conducted order management on the Global Parts team via phone and e-mail.• Trained new employees.• Innovative team member. Developed MS Access database to improve my team’s accuracy and efficiency. Developed new training program as well as all materials needed.• Praised for being a quick learner, efficient, helpful and knowledgeable by customers and management.Green Team Leader• Leader of the building’s Green Team. Conducts monthly meetings and implemented ideas and runs programs to help make building and employees more sustainable including full week of activities for Earth day. • Recognized by IR as outstanding leader and asked to represent IR in presentation to over 50 other companies• Platinum level certified Green Team under my leadership. This is the highest level available and we are one of only 2 sites in all of IR to achieve this out of the 100’s of locations in over 60 countries. https://vimeo.com/user19572617/review/137033465/a8ff5d75ab Show less

      • Oxbox Customer Success Manager

        Mar 2021 - now

      • IWD Claims Team Leader

        Jun 2017 - Mar 2021

      • Parts Identification Technician I & Green Team Leader

        Jan 2014 - Jun 2017

      • Dealer Warranty Support

        Mar 2011 - Jan 2014

    • Oxbox hvac

      Mar 2021 - now
      Customer success manager

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Mara Hoffmann
      UL Environment Design for Sustainability-Silver Level Certification UL Enivronment Sep 2014 This certificate program is a first to distinguish people and certifies participants to: Advocate for sustainability with product design teams, customers and marketsAnalyze and articulate market-specific value propositions of sustainabilityExpand risk and opportunity assessments to include sustainability Incorporate sustainability related attributes into all product design Understand the trade-offs and opportunities during product design(From the IR website)

  • Volunteer Experience

    • Green Team Leader

      Issued by Ingersoll Rand on Dec 2013
      Ingersoll RandAssociated with Mara Hoffmann