Experience

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  Tek experts

  Jan 2018 - Sept 2019

  Developing as an Azure Cloud support engineer Level two to provide an outstanding technical support experience to business customers. Own and manage cases over the phone and Web. Work with colleagues around the world. Collaborate with management and engineering to resolve service issues.Provided support involves Azure IaaS on resources such as Windows Server (2008, 2012, 2016, 2019), Linux Server (Ubuntu, RedHat, CentOS), Cloud Virtual Machines, Cloud Connectivity Problems, Cloud Storage, Cloud Networking, Resource deployment, Active Directory, Azure AD, Identity management, Azure Role-Based Access Control, O365 identity, AD Connect, Single Sign-On (SSO), Device Registration, Advisory and other services within Azure IaaS. Mostrar menos Provide an outstanding technical support experience to business customers. Own and manage cases over the phone and Web. Work with colleagues around the world. Collaborate with management andengineering to resolve service issues.Resources such as Windows Server, Linux Server, Cloud Connectivity Problems, Cloud Storage, Cloud Networking, Resource deployment, Defender for Cloud, Azure AD, Identity management, RBAC, O365 identity, AD Connect, SSO, Device Registration, Advisory and other services within Azure IaaS. Mostrar menos

  • Azure Cloud Support Engineer IaaS L2

    Nov 2018 - Sept 2019

  • Azure Cloud Support Engineer IaaS

    Jan 2018 - Nov 2018
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  Tecmedia it academy

  Sept 2018 - Oct 2021

  Site trainer (professional services )

  Provide training courses to IT companies in Technology Products (to gain Windows and CompTIA certifications) for technical and non-technical professionals.

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  N3

  Sept 2019 - Jan 2020

  Advanced tech engineer | ems | azure en n3

  Provide specialist support, post-sales and guidance to business customers. Evangelize, build relationships, teach and assist in the uses and deployments of Microsoft EMS (Enterprise Mobility and Security), Azure and Office 365 products. Resources such as Azure AD, AD Connect, SSO, Conditional Access, MFA, Hybrid Identity, O365 identity, Endpoint Manager (Intune), Device Registration, Device Configuration, Azure Information Protection, Cloud App Security, Windows Server, and other services related. Mostrar menos

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  Microsoft

  Jan 2020 - now

  Encourage of development the Corporate Territory Segment in Central & Caribbean region, acting as a trusted advisor to help customers with their Digital Transformation by using Azure technologies. I actively assist clients in optimizing their IT strategies, ensuring that our solutions seamlessly support their evolving needs, minimizing business and technical risks. Ensuring the robustness of the pipeline, maintaining pipeline hygiene, executing milestones effectively, forecasting processes and closing important deals. Mostrar menos Aiding as a VMs Senior Matter Expert Lead in Encryption & Security. Work with premier and S500 customers on escalations, building relationships with them, assisting them in the uses, deployments, and fixing issues of Azure VMs; also mentoring new hires and providing the advanced trainings.IaaS resources such as Azure VMs, Windows Server, Linux Server (Ubuntu, RedHat, CentOS), Cloud Connectivity Problems, Cloud Storage, Cloud Networking, Device Registration, Advisory and services within Azure IaaS. Mostrar menos

  • Infra Cloud Specialist with focus in Multi-industry at Corporate Segment

    Nov 2023 - now

  • Azure Virtual Machines

    Sept 2021 - now

  • Cyber Security Engineer

    Jan 2020 - Sept 2021