Experience

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  New hanover county schools

  Aug 2004 - Nov 2010

  Responsibilities included: serving as the technology facilitator for Noble Middle School, management and scheduling of computer labs, troubleshooting and maintenance of all technology equipment and inventory,administrator for education technology programs and applications, teaching and remediation for end-of-grade computer skills test, professional development for teachers. Tasks and Responsibilities: plan, prepare, and deliver instructional activities to facilitate active learning experiences, develop lesson plans, prepare classroom for lab activities, provide a variety of learning materials/resources for use in instructional activities, observe and evaluate student performance and development, maintain accurate and complete records of student progress. In addition to teaching duties: Advisor to the Noble Green Team, Girls Step Team, and Noble News.

  • Computer Resource Teacher

    Aug 2007 - Nov 2010

  • 7th Grade Science Teacher

    Aug 2004 - Aug 2007
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  Plantation village retirement community

  Apr 2009 - Apr 2012

  Computer skills instructor

  Taught basic computer skills class to residents.

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  Dreams of wilmington, inc

  Aug 2010 - Sept 2014

  Multimedia teaching artist - video production, web design

  DREAMS of Wilmington, Inc. is a nationally award-winning nonprofit dedicated to building creative, committed citizens, one child at a time, through providing youth in need with high-quality, free-of-charge programming in the literary, visual, multimedia and performing arts.

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  Cape fear community college

  Nov 2010 - Oct 2014

  ACA 111 College Student SuccessACA 122 College Transfer SuccessACA 122 Honors College Transfer Success Provide the faculty and staff with specialized training and support with course development, technology tools, and productivity applications. Utilize and model best teaching and learning practices by keeping current with the latest research and trends in Instructional Design.

  • Adjunct Instructor

    Aug 2011 - Oct 2014

  • Instructional Technologist, Co-leader of Center for Teaching Excellence

    Nov 2010 - Oct 2014
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  Opinionlab

  Jan 2012 - Apr 2013

  Manager, training and development, customer experience

  OpinionLab is the pioneer and global leader in Voice of Customer (VoC) feedback innovation with over a decade of success and a dozen patents on major VoC advancements. Starting with the familiar [+] feedback symbol, the company’s end-to-end solution suite allows clients to improve the omni-channel experience with precise, real-time intelligence into what customers need and want. Nearly half of the Fortune 50 including Walmart, Bank of America, and Ford Motor Company, choose OpinionLab for actionable VoC insight across web, mobile, store and product touchpoints. Show less

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  Neonova network services

  Mar 2014 - Oct 2014

  Google apps trainer
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  North carolina state university

  Nov 2014 - now

  Distance Education and Learning Technology Applications (DELTA)

  • Associate Director of Course Quality

    Sept 2014 - now

  • Lead Instructional Designer

    Nov 2014 - Apr 2020