Experience

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  Shell nigeria exploration and production company

  Feb 2014 - Sept 2014

  It support

  • Offered direct line tech support to clients.• PC Deployment, Re-Imaging as well as troubleshooting and recovery.• Responding to tickets and resolving them in a time efficient manner.

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  Wale fasakin resources

  Oct 2015 - Oct 2016

  Administrative assistant

  National Youth Service Corps (NYSC) Assignment

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  Panza web & mobile

  Jun 2016 - Oct 2019

  Frontend web developer

  • Website maintenance and development.• Analyzing website usage statistics and promoting information about the website to target customers and partners.• Frontend design and implementation of client websites as well as Mobile UI.

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  Jenepatra hotel

  Nov 2016 - Dec 2019

  • Identifying and implementing strategies to improve guest satisfaction and overallexperience.• Ordering and managing supplies, and inventories, ensuring cost-effectiveness and avoidingstockouts.• General administration of the hotel's services and employee management.

  • Manager

    Oct 2017 - Dec 2019

  • Front Desk Attendant

    Nov 2016 - Oct 2017
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  Tjx canada/winners merchants international l.p.

  Jun 2020 - Aug 2021

  Associate

  • Assessed customers needs and provided information on product features.• Ensured high levels of customer satisfaction through excellent sales service.• Maintained store inventory according to stipulated guidelines.

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  Douglas college

  Aug 2021 - Dec 2021

  Service desk support

  • Assisted students in dealing with technology issues including login or wireless connectivity issues.• Escalating issues to appropriate departments.Managed statistic databases and generated infographics dynamically.• Development and deployment of HR tracker for service desk department.

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  Atira property management

  Mar 2022 - Nov 2022

  Front desk support worker

  Summary: Relief Front Desk Officer within Atira's SRO portfolio, responsible for access control, harm reduction, and tenant support.• Monitored building entry and exit points, managing resident and visitor access to ensure a secure environment.• Supported tenants with harm reduction strategies, offering compassionate care and connecting residents with resources for addiction management and mental health support.• Responded to tenant needs, providing essential support for day-to-day challenges and escalating critical situations to appropriate services.• Acted quickly during emergencies, including overdose responses, employing Occupational First Aid and Narcan training to stabilize situations.• Fostered a respectful, inclusive environment, building rapport with tenants to support stability and wellbeing. Show less

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  Quadient accounts payable automation by beanworks

  Dec 2022 - now

  • Technical Support Analyst - L2

    Jun 2023 - now

  • Customer Support Specialist

    Dec 2022 - May 2023