Experience

• 

  Axis bank

  Jul 2013 - Oct 2015

  Customer service officer

   Maintaining Cash, Vendor Payments, Stock Tallying, Handling May I Help You Desk. Sales of Accounts, Insurance, Cards, Mutual Funds, Trading & Demat Accounts, Loans. Maintaining good relationship with clients and being one point contact for their banking and financial needs. Handling day-to-day banking transactions at branch.

• 

  Economic exchange centre

  Nov 2015 - Jan 2022

  Remittance officer
• 

  Hadi express exchange

  Mar 2022 - Mar 2024

  Alternate compliance officer

  Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.Developed comprehensive training programs to increase employee awareness of compliance requirements and expectations.Mitigated legal risks by proactively identifying gaps in existing policies and recommending improvements.Designed risk assessment frameworks to evaluate organizational vulnerabilities and prioritize areas requiring attention.Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.Demonstrated adaptability in response to evolving industry standards, maintaining best practices in a dynamic regulatory environment.Developed and maintained compliance database, tracking all compliance activities and documents.Responded to employee inquiries regarding compliance regulations and procedures.Maintained up-to-date knowledge of current and emerging compliance regulations.Developed and maintained system for tracking and reporting compliance violations.Created and maintained compliant work environment.Identified gaps in existing compliance processes and recommended updates.Developed and implemented corrective action plans for non-compliance issues.Prepared and submitted regulatory filings in timely manner.Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.Assisted with internal and external audits to confirm compliance with applicable laws and regulations. Show less

• 

  Tanfeeth

  Jul 2024 - now

  Consultant