
Timeline
About me
Founder of Mindset Group & JAC Life and Performance Coaching | Continuous Improvement | Change Management | Lean Methodologies | Project Management Expertise
Education

Nottingham trent university - nottingham, uk
-
Anglia ruskin university
2003 - 2007Ba (hons) accounting and finance
Nottingham trent university
2018 - 2020Master of science - ms management and leadership
University of brighton
2016 - 2020Master of science - ms change management
Experience
.webp)
Royal air force (raf)
Mar 2010 - Jan 2024As a Continuous Improvement Change Manager, I expertly develop and implement a range of strategies that have not only integrated functions but also enhance processes and empowered our staff through proactive training initiatives. This approach has been pivotal in achieving remarkable levels of efficiency within the organisation. In addition to this, I take the lead in overseeing all aspects of organising our monthly event, actively driving follow-up actions, and ensuring the seamless integration of these activities into our routine practices. I also recognise all stakeholders, including affected parties and business partners, along with identifying the necessary resources that aid in preparing for upcoming changes and improvements. This proactive approach ensures a smooth transition and successful implementation of initiatives.Key Contributions:☛ Devised and implemented processes and systems to actively support RAF needs throughout transitions – before, during, and after.☛ Formulated, verified, and executed a system life cycle methodology that consistently delivered top-tier systems exceeding expectations.☛ Led 1 to 5-day improvement events for Wings, Squadrons, and departments, gaining hands-on experience in change management.☛ Directed and oversaw minor projects aligned with the RAF Astra innovation strategy, resulting in tangible practical advancements.☛ Transformed RAF's ID cards, introducing RFID and NFC functionality to enhance access and facilitate data sharing.☛ Spearheaded transformative adjustments in welfare, reshaping leave policies and establishing innovation zones to promote well-being.☛ Streamlined and automated formerly manual and paper-based processes, culminating in improved procedures, cost reductions, and heightened retention rates. Show less Here, I have played a pivotal role in ensuring the seamless operation of functions by optimising HR processes, coordinating impactful orientations, and delivering comprehensive training to new team members. My dedication to accuracy and thoroughness is evident in my meticulous updating of the HR database with new employee information, changes in benefits, and other essential details.Key Contributions:☛ Guaranteed the safety of employees from risks and built a culture of well-being by monitoring and executing health and safety protocols.☛ Followed defined corporate procedures while dealing with staff conflict and took appropriate initiatives for swift and effective resolution.☛ Safeguarded employee data and privacy by upholding strict confidentiality in line with organisational privacy policies. Show less During this tenure, I supervised recruitment efforts for new FTRS hires while also streamlined staffing processes and enhanced position management practices to elevate operational efficiency. I've been responsive in addressing employee inquiries and concerns promptly, ensuring clarity around HR policies and procedures. In addition, I've actively worked towards promoting a positive and inclusive work environment, contributing significantly to boosting employee morale and fostering heightened engagement.Key Contributions:☛ Planned, organised, and delivered complete workplace compliance training to mitigate liability risks and guarantee efficient operations.☛ Contributed to devising and updating HR policies, procedures, and employee handbooks.☛ Managed personnel records and compiled statistical data to ensure precision and alignment with relevant regulations. Show less
Continuous Improvement Change Manager
Nov 2020 - Jan 2024HR Supervisor
Jun 2017 - Nov 2020HR Specialist
Mar 2010 - Jun 2017

The coaching academy
Jan 2016 - Sept 2019Trainee personal performance coachCurrently undertaking a Diploma in Personal Performance Coaching at The Coaching Academy, the world's largest training organisation for coaching.

Mindset recruitment ltd
Jun 2017 - nowFounder/cfoAs a Founder of the company, I outline roles and responsibilities that fortify and optimise company operations and processes. My commitment to ensuring industry-wide consistency is demonstrated through the establishment, enhancement, and enforcement of business policies. Additionally, I lead initiatives aimed at cultivating a company culture characterised by innovation, inclusivity, and performance-driven excellence. Through my efforts, I am driving the organisation towards industry leadership.Key Contributions:☛ Boosted sales and profit levels by developing, implementing, and tracking promotional approaches.☛ Created the organisation's mission and vision statements, delivering guiding principles for employee alignment.☛ Applied key expertise and knowledge while working on preparing annual budgets with controls to avoid overages. Show less

Mod
Jun 2024 - nowAssistant project managerProgram Management Office
Licenses & Certifications

Leadership and change management
- View certificate

Agilepm® foundation
Apmg internationalSept 2023 .webp)
Public speaking
Royal air force (raf)Aug 2014- View certificate

Agilepm® foundation
Apmg internationalSept 2023 - View certificate

Positive psychology
Coursera course certificatesJan 2016
Volunteer Experience
Motivational facilitator
Issued by Not all bad on Nov 2015
Associated with Arnold Chiy
Languages
- enEnglish
- frFrench
Recommendations

Mereag olikaa
Chief Engineer في Tokyo Freight Services Co W.L.LAl Wakrah, Al Wakrah, Qatar
Alyssa labrecque, ms rd ldn cnsc
Area Clinical Nutrition ManagerWilton, New Hampshire, United States
Dr neha raju chaturvedi
Cosmetic and General dentist in Al-AinAbu Dhabi Emirate, United Arab Emirates
Mason storm prince
Management Analyst at Health Resources and Services Administration (HRSAgov), HHSRockville, Maryland, United States
Anubhav mehta
Strongly working towards establishing selfNoida, Uttar Pradesh, India
Anthony gibney
Audio Engineer and Music Producer at Audioland StudioIreland
Nikesh c p
Senior Accountant at C GKerala, India
Dustin terpening
Communications DirectorGreater Seattle Area
Jason sindel
Experienced marketer, producer and project managerSt Louis, Missouri, United States
Mathias seidler, phd
Data Analyst | Physicist | EngineerSingapore
...