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Iveta Rossová

Iveta rossová

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location of Iveta RossováPrague Metropolitan Area
Phone number of Iveta Rossová+91 xxxx xxxxx
Followers of Iveta Rossová314 followers

  • Timeline

    Oct 2014 - Mar 2016

    Trainee, divize ASI

    Ipsos Czech Republic
    Apr 2016 - Mar 2024

    Client Service Manager

    NMS Market Research
    Hlavní město Praha, Česká republika
    Current Company
    May 2024 - now

    Product Manager

    MND a.s.

  • About me

    Product Manager | Customer Insight | Product Innovation | Direct Communication

  • Education

    • Univerzita karlova v praze

      2015 - 2018
      Magistr (mgr.) sociology

      Activities and Societies: Vedení seminářů předmětu Úvod do empirického výzkumu ve společenských vědách bakalářského studia FSV UK Applied sociological research and its methodology- Theoretical and methodological approaches of sociology, statistical data processing- Statistical programs Mplus a SPSS- State exam - data processing in SPSS

    • Univerzita karlova v praze

      2012 - 2015
      Bakalář (bc.) sociology

      Sociology and Social Policy (Sociology, Public and Social Policy, Social Anthropology)- Areas of social theory and methodology- Methods of analysis, statistical data processing - State exam - data processing in SPSS, red diploma

  • Experience

    • Ipsos czech republic

      Oct 2014 - Mar 2016
      Trainee, divize asi

      Assisting and participating in ASI division projects - testing creative concepts and communication design, research of advertising effectiveness, measuring brand performance, setting communication strategy, brand tracking.

    • Nms market research

      Apr 2016 - Mar 2024

      Customer Experience team- Client Service manager (CX)- Consultancy, Account management- Product portfolio management strategy, Business Development- Online webinars for clients (product line introduction, lectures on CX trends), University lectures - Development and management of reporting applications, technical support for HU and SK branch- Mystery Shopping, Audits, Customer Journey Mapping, Measuring Customer Experience- Online Review Monitoring, Web scraping- Specialization: CE projects, Retail, Automotive, Banks and insurance companies, Antivirus programs, HORECA2023/06: NADA (NMS team member)- Research focused on consumer buying behavior & lifestyle, product preferences, and media use - Consultancy (product portfolio and marketing strategy, product design)- Data analysis Show less

      • Client Service Manager

        Jul 2020 - Mar 2024

      • Client Service Specialist

        Mar 2018 - Jul 2020

      • Client Service Executive

        Apr 2016 - Mar 2018

    • Mnd a.s.

      May 2024 - now
      Product manager

  • Licenses & Certifications

    • Ecdl (european computer driving licence)

      Ecdl foundation